Jan also needs to demonstrate that she has a desire to restore the well-being of their friendship. Jan repeated saying, “I’m sorry, okay?” is not helping the situation at all. She needs to show some genuine remorse. 3. The conversation so far seems to be framed in a win-lose orientation to conflict.
Unit 201: Principles of communication in adult social care settings. Outcome 1: Understand why communication is important in adult social care settings. 1.1 – Identify different reasons why people communicate. Ø To inform one another. ü So the service user can understand what the carer is doing.
1.3 explain why it is important to observe individual’s reactions when communicating with them. Its important to view reactions as only 70-80% of commutation is verbal meaning if you don’t pay attention to facial and body reactions you could miss a lot. Outcome 2 understand how to meet the communication and language needs, wishes and preferences of an individual. The learner can. 2.1 explain why its important to find out an individuals communication and language needs, wishes and preferences.
2.1 Explain how finding out the history, preferences, wishes and needs of an individual contributes to their care plan The care plan is about the individual and their preferences, needs and wishes It should give information to others. Talking to the client about their past will enable the care plan to be completed accurately and reflect the individual and their preferences, needs and wishes, the more you know about the client the better the care plan can be adapted to that client. 2.2 Describe ways to put person-centred values into practice in a complex or sensitive situation Distressing, traumatic and frightening times are likely to have serious
Unit 301 Principal of communication in adult social care settings. Outcome 1 Reasons why people communicate are to obtain and receive information, to get to know each other and form relationships. In an adult social care setting communication is important to express and share ideas, feelings, needs and wishes and preferences. Communication can affect relationships in many ways, in the adult social care it is an essential to communicate to one another because otherwise communication can lead to good or poor service. Good communication with the residents encourages participation in activities therefore promoting equality within the care setting.
Those who discriminate: Shame on themselves, being arrested for their actions, loss of friends. Aiii Using the table below, identify three ways of challenging discrimination and describe how each will promote change Way of challenging discrimination How this will promote change Practising active participation Active participation allows individual to realise their value and reduce isolation. Such a way an individual can gain self esteem which helps to reduce any form of abuse and discrimination. Quick and effective complaint procedure Quick and serious effective complaint procedure helps to let individual to know that how seriously
Assignment 302 - Principles of personal development in adult social care settings Task A - Guidance Ai - Create a guide for the new social worker about how to reflect on their practice. Ai (a) What is reflective practice? Reflective practice is to be conscious of the actions you are performing in your role as a health and social care worker and helps you to identify where you need to expand your skills/knowledge and make adaptations to your existing ones in order to perform your job more effectively. Ai (b) Why is reflective practice important? Reflective practice is important because it enables a person to think about experiences, practices or ideas they could have done differently which would have achieved better outcomes.
Principles of personal development in adult social care settings 1.1 Reflective practice is a process by which you stop and think about your practice, continually analyse your decision making and relate it to what you do in practice. Critical analysis and evaluation refocuses your thinking on your existing knowledge and helps generate new knowledge and ideas. As a result you may modify your actions, behaviour, treatments and learning needs. You should make time to write down your reflections as this process helps to clarify thoughts and it will also give written evidence to share with others at a later date. 1.2 Reflective practice is very important in improving the quality of the service provided.
The bottom line in this kind of assessment is to find out if the client would respond to more of an authoritarian approach or a gentle passive approach. There are other incites that are learned about the client here which help determine what kind of language it to be used wether that be colorful, flamboyant, descriptive, thought provoking and so on. Combinations of different choices of words and language are decided on the scoring system effectively tailoring the session for the individuals personality. I would agree that these steps are valuable in gaining the insite you need before venturing into a therapeutic session with a client. If PMR was attempted without any kind of background research on the client the outcome would most likely be unsuccessful or contrived.
unit 1 Principles of communication in adult social care settings 1 Understand why communication is important in adult social care settings Reasons why people communicate: express needs; share ideas and information; reassure; express feelings; build relationships; socialise; ask questions, share experiences The effects of communication on own work: communication with eg colleagues, people who use services, children; supports the development of effective relationships, helps to build trust; aids understanding of individuals’ needs; prevents misunderstandings; supports the development of own knowledge and skills The importance of observing others’ reactions: verbal communication eg tone, pitch, silence; non-verbal communication eg body language, facial expressions, eye contact, gestures, touch; to understand emotional state; know if information has been understood; the role of the communication cycle; when and how to adjust communication method; recognising barriers to communication 2 Understand how to meet the communication and language needs, wishes and preferences of an individual Communication and language needs of individuals: home language; preferred method; sensory difficulties; preferences based on eg beliefs, values, cultural variations, age, gender; additional learning needs; physical disabilities Communication methods: verbal: non-verbal; written; British sign language; Makaton; Braille; finger spelling; pictures and symbols; technological aids eg minicom, telephone relay systems; human aids eg interpreters, translators When and how to seek advice: awareness of barriers; understanding own strengths and weaknesses relating to communication skills; support from colleagues; manager; SENCO; specialists eg speech and language therapists, sign language specialists 3 Understand how to reduce barriers to communication Barriers to