PERSONNEL MANAGEMENT: POLICY AND PROCEDURAL ISSUES 2 EMPLOYEE ENGAGEMENT/DISENGAGEMENT INTRODUCTION Employers want employees who will do their best at work or ‘go that extra mile’. Employees want jobs that are worthwhile and that inspire them. More and more organisations are looking for a win-win situation that meets their needs and those of their employees. What they increasingly say they are looking for is an engaged workforce. Employers want engaged employees because they deliver improved business performance.
Happy and satisfied employees’ decreases the turnover rate within the office and also keeps the moral high. Continuing this shows the high level executives that the General Manager is doing well and optimizing his ability to lead. It is also important for an organization to work as a team. The general manager must know how to execute and communicate the same common goal to different groups. This is very difficult because in order for the team to feel as equally passionate about the common goal, the manager must communicate the goal in a way that makes each employee feel they are doing their part individually to achieve the common goal.
When we execute this, we believe God to meet our desires because we put the needs of others first. Important spiritual values that should be incorporated in a business include reliability, trustworthiness, liability, excellence, teamwork, service, awareness, dependability, respect, and impartiality (Covey, 1989). People at all ranks in the company ladder progressively want to feed their spirit and creativity. When employees are stimulated to express their creativity, the outcome is a more satisfied and continual workforce. Happy people work harder and are more likely to stay at their jobs (Josephson, 2010).
Employees and Managers- their interest is that the company provides them with decent live hood. They are interested of the security of their employment, good rates of pay, bonuses, rewards and opportunities for promotion. Therefore there are interested of the financial “health” of the Business, otherwise they will be made redundant (please see the stakeholders diagram ) STAKEHOLDER’S
As an employee of a company who thinks highly enough to aid in education and bettering oneself as a person, well, gracious seems to come to mind. Changing jobs and employers is not what people normally want to do, so giving them reasons to stay is all that it takes. At Donco, we believe that the continuous effort to assist in employee health and wellness is strategy that affords all to win. A company is made up of its employees, for their bettering is our bettering. Education has many other positive ripple effects.
The best forms of motivation focus on what the employees deem to be important. Many organizations find that flexibility in job design increases an employee’s longevity with the organization, improves productivity and betters morale ("Reference for Business; Encyclopedia of Business", 2012). Some methods of motivation include empowerment; creativity and innovation; learning; quality of life; monetary incentives; and other incentives ("Reference for Business; Encyclopedia of Business", 2012). Empowerment means giving employees more responsibility and decision making authority so they can feel control over the tasks they are held responsible for and better equips them to carry out those tasks ("Reference for Business; Encyclopedia of Business", 2012). Creativity and Innovation gives employees the opportunity to use their ideas to improve a job, product, or service ("Reference for Business; Encyclopedia of Business", 2012).
A positive influence plan includes compensation for positive emotions and performance, quality and timely performance evaluations, and timely employee surveys. All of these tools for increasing employee motivation, satisfaction, and performance will not result in immediate change but will allow a manager to identify and assess current and future issues within a team. Increasing an employee’s motivation, satisfaction, and performance is the most difficult aspect of being a manager. By developing a positive and effective influence plan, a manager can be successful in changing all three aspects for the
It is essential to reduce complacency and increase urgency by developing a vision that others will encompass. With the economy in our society today, people are keeping their jobs even if they do not have job satisfaction. People seem to become complacent with their jobs because they are at least collecting a paycheck and receiving health care benefits. (Kotter, Pg 48) Job satisfaction correlates with Maslow’s Need Hierarchy Related to the Job. Maslow’s needs include physiological, safety and security, belongingness, social and love.
The company needs to find innovative ways to ensure that they keep their employees happy and on a successful path. They need to ensure employee wages, and hours are comparable, and are able to provide for their families based on the state of the economy, because a happy employee is a productive employee. The company also needs to look at its marketing strategies so they can continue to grow and be successful in all markets around the world. Marketing is one of the most important research strategies and is the foundation to its success. With the right type of marketing research the company will be able to maintain its current customers and should be able to bring back customers that have left because of dissatisfaction, and because of the hard economic times.
It is important that companies find innovative ways to keep relations high between upper management and the employees themselves. Having good relations trickles down to improved services, improved production, and a happier work force. The best way that a manager / supervisor can do this is to be fair, be firm, and be a part of the team. Employees who have managers / supervisor who have been promoted from within a company and understands the job gives a morale boost when employees see that there are opportunities for them to "increase their status" Employees who have managers / supervisors who are hired " off the streets" sometimes feel resentments, due to the fact that they may feel as if the person is inexperienced. An employee's perception is everything, even if it may be incorrect.