P1 Explain the role of effective communication and interpersonal interaction in health and social care context Effective communication is a conversation where no one gets confused by the other persons meaning. The first thing you need to do to ensure effective communication is to use key words. The second thing is to ask clarifying question that try to find out the other persons true meaning. An effective communication can also mean a conversation in which two people both enjoy the conversation and learn something. Effective communication in the health and social care sitting is very important as it allows the health care workers, perform their rules effectively allowing them to work alongside their colleagues whilst developing supportive friends with the users of the service who come from different types of background ect.... People with communication disability are at risk of not being able to communicate effectively with their health care professionals and this could have an impact on their health.¬¬¬¬¬¬¬¬¬ Contexts of communication in health and use and social care In health and social care professionals have to develop effective communication skills in order to work with the diverse range of people who work in the social care.
How communication is so important in a health and social care environment Communication is vital when working in a health and social care environment, verbally or non- verbally. It is needed so that the carer (nurse, social worker) can give the best possible support or help to the patient. Good communication skills can gain positive relationships and also put the patient at ease as they will feel they can start to trust you which help them to relax and communicate back with you. This can then help to get a bigger picture of the patient's background and enable you to understand their needs. Sometimes it may not be as simple as just talking to a patient, it maybe there deaf or blind, if this was to be the case it is very important for to you finds the right way to communicate with them, for simple reasons such as an emergency.
One of the human skills that a good Administrative Medical Assistant needs to have is people skills. Working as an Administrative Medical Assistant, you have to know what you are doing when you are doing your job and you need to be able to communicate with the patients and your coworkers without getting angry when a situation arises. People skills are very important and need to be strong and on point because you are dealing with people on a daily basis. Being able to communicate with patients can make their visit easier and can help you accomplish more in the time during their appointment. Knowing how to communicate is important because there will be times that you have to deal with situations like when a patient calls or comes in to the office and they are upset and taking their anger out on you.
People express their view on health in narrative form, which allows good patient-centred care. Patients’ stories enable them to be heard and being that the patient and the doctor both see thing differently, the narrative helps to connect with the way the patient sees the world, which allows doctors to understand patients better and empathise with their illness experience. (Clark, J. 2008). The doctor-patient relationship should be mutual by actively involve patients as equal partners in the medical consultation as this allows exchange of ideas and sharing of beliefs.
Effective communication and interpersonal interaction in health and social care Communication is an important role in health and social care settings, it allows room for positive relationships and the sharing of information to be done correctly and privately. Communication can be verbal or non-verbal, in this assignment I’m going to identify a range of contexts where communication is essential. One to one communication is two people commuting, this can be formal, informal, by email, etc. For example a care worker must be formal to a patient, but when they get to know them very well, it can turn into informal communication. One to one communication is only effective when listening skills, questioning skills and information-giving skills are present.
Effective communication in the health care field is crucial for health care professionals, patients and the hospital or establishment providing the care. Each individual involved in the health care settings is representative of communication. Even if the communication is verbal or non-verbal, a great number of messages are being communicated daily in the healthcare industry. A requirement for effective communication is the ability to understand and to be understood. In most of the cases part of communication is listening and responding to the needs or desires of the person one is
Perspective on Health Care HCS 212 February 13, 201 Perspective on Health Care When asked what interests me about the history of health care I would answer with the statement: possessing the knowledge of personal health information to make informed choices about my health and the health of those close to me. Staying informed on health topics and health challenges make me a better woman, mother, daughter, sister, friend, and one day soon a health care service worker. Having information on health care will enhance my level of communication when I enter the field, but also make me better able to interact with my doctor and other health care professionals on my health. Often my interest in health care is driven by staying current on health issues to maintain the quality of my life or to learn about conditions to help those around me. Having lost a close friend way to young, I am determined to live a healthy, full, and meaningful life.
Accountability in the Health Care Industry Accountability in the health care industry is crucial for health care organizations and patients because it gives the patient and organization peace of mind that the health care provider or other caregiver will put forth their best effort because of their own accountability towards what procedure or situation that they are in. More and more physicians and other health care providers are being held accountable for their hand in consultations, procedures and other situations that directly and indirectly affect a health care organization or patient being treated. Holding employees accountable for their choices in practice is crucial not only for a health care organizations but for patients. Patients feel more comfortable being operated on or getting consultations from physicians who accept being held accountable or physicians that take responsibility for their actions. As an employee for a health care organization, employees will know at the start of their employment rules, standards, morals and ethics that the health care organization has set to follow and it is their responsibility to follow and adhere to the company vision and rules.
Good communication with service users encourages participation in activities therefore promoting equality within the care setting. The service user can gain the trust and understanding from the care worker and therefore communicate the needs that individual requires. Good communication amongst staff encourages a better working relationship and ensures all tasks are completed to a high standard. Good communication between staff members is important to ensure problems are picked up and solved quickly. Such as an elderly service user having a preference to a bath rather than shower, the service user can then communicate this information effectively to staff and pass this information on to their colleagues.
Therefore, if the ethical code is followed by healthcare professionals, patient and/or family members can develop confidence in their standard of care. Representation of ethical code by healthcare professionals develops patient/family confidence and provides a positive community identity. How does the organization reflect ownership and practice of ethical standards? When ethical code is written well for interpretation, employees can better apply and practice. More importantly, the organization should provide training sessions to employees to enhance their comprehension of the ethical code and values within the entity.