Communication is important as we will be engaging in conversation with service users as a health and social care professional to create a comfortable environment to allow the service user to trust and open up to the professional, as well as communicating with colleagues and mangers. What is communication Communication is when we exchange
However I understand that inter-professional approach is the relationship between two or more professionals working together, combining their skills and knowledge to enhance the package of care given to the patient or client Barriet et al (2005) In nursing teamwork is emphasized and valued and every member must work together to meet their patient’s needs. Odgen (2007) highlighted that teamwork is accomplished by making sure that cooperative behaviour is positively reinforced. However teamwork requires interdependence, the working together of a group with a common objective Parker (2011). So nurses and healthcare workers must work together and find ways to improve patient health and satisfaction. It is crucial that all team members work together and communicate effectively.
The patient is an individual with a need, and nursing is an interpersonal and therapeutic process. This nurse-patient relationship is influenced by both the nurse’s and the patient’s perceptions and preconceived ideas” (p. 44). The key takeaways that struck me are the emphasis on patient-centered care, the therapeutic aspect of the nursing process and the relationship between nurse, client and family. As we have learned in other classes, these are critical components of today’s nursing practice. In Peplau’s theory, the elements of the nursing metaparadigm (i.e.
Communication and Opinion HCS/320 Communication and Opinion Today, my paper will be focusing on communication in the health care field or industry. Health care communication is needed no matter what your health care title is; whether it is surgeon, CEO of a hospital or health facility, physician, emergency room technician, medical assistant, or medical administrative assistant. Positive communication is needed to establish a well rounded relationship with coworkers, patients, families, and caregivers. Areas that will also be discussed will include how communication incorporate the basic elements of communication, basic elements of effective communication differ from the basic rules of health care communication, a provider encourage a
Why the planning of activities within the medical office is important for the MAA. ANSWER: The planning of activities within the medical office is important for the MAA because, Medical Administrative Assistants perform errands which are interrelated to the healthcare industry and general administrative duties. These errands can include answering the phone, greeting the patients and visitors, ordering supplies, sorting mail, bookkeeping, or creating invoices. 3. How the concept of “empowerment” can make you more effective in your dealings with other colleagues in the medical office.
Personal and Professional Health Care Communication Effective personal and professional health care communication is essential, appearing simple, often misunderstood. Patients, families, and the patient's support system speak with health care workers such as physicians, nurses, or staff discussing test results and treatment options. Health care communication must be clear, concise, and complete. "Communication is a core clinical skill that can be taught and learned." (Rider & Keefer, 2006, p. 624).
It can be the key to having successful relationships both personally and professionally. As a nurse working the health care profession, having a key understanding of health care communication plays a major role in health outcomes. It is also imperative to have knowledge of therapeutic communication theories and principles as well as the relevance of effective personal and professional communication impact on the health care setting. According to The University of Boston (n.d), “Health Communication encompasses the study and use of communication strategies to inform and influence individual and community decisions that enhance health.” This plays a crucial role in the health care industry as clinical specialist, patients and families must maintain shared communication in order to sustain a positive favorable outcome of all parties. Working towards a common goal requires being able to articulate thoughts and ideas with clarity and conciseness.
I believe the core of nursing is patient education. “Patient teaching regardless of what medical condition or injury a patient is being treated for, the success of the recovery process will be greatly affected by how well educated the patient is about what they are suffering from.”(Righthealth Community, 2008). As nurses we are suppose to teach patients how to take care of their health. We try to teach them about the disease process, medications and how to manage their day to day life with their illness. Patient teaching can be the key to teaching
I talk to my patients and their families about balanced diets, physical activities, fresh air, and having close personal relationships are in regards to health and balance. According to Jordan mindfulness is “as an individual learning process characterized by a heightened awareness of the specific circumstances in a given situation”(2009, p. 168). Mindfulness allows me to deliver safe and effective care to my patients. Being mindful is vital to my nursing practice. “Today’s healthcare environment is turbulent, rapidly presenting nurses with stimuli, interruptions, and competing priorities.
It is considered that effective listening has beneficial effects on both patients and nurses, as well as on their relationships (Stein-Parbury, 2009). One benefit through effective listening is that the patient feels accepted, respected, and valued. The genuine interest demonstrated by nurses would enhance the patient’s sense of wellbeing, empower them to respond actively to the treatments, and promote participation in their own care. Furthermore, Stein-Parbury (2009) argues that because the nurse gathers information and data by listening to the patient, many clinical decisions and care plans can be tailored based on this first-hand information, and possible adjustments can therefore be made by looking from the patient’s viewpoint. In this way, the patient-centred care can be ensured, and in doing so, the nurse would derive satisfaction in meeting the patient’s needs.