Personal Characteristics of a Medical Assistant Miami-Jacobs Career College Medical Orientation MA100 Mrs. Searles September 13, 2011 Personal Characteristics of a Medical Assistant An office medical assistant, or administrative assistant, works in the office of a medical building and performs tasks such as clerical work, scheduling and handling patients. Along with the proper training, medical assistants perform well when they have the personal characteristics that suit their job. People skills, multitasking ability and a talent for handling stress can help medical office assistants excel in their work and avoid job burnout. People skills are very much needed in the Medical office. Medical assistants must interact with people on a daily basis.
Communication incorporates the basic elements of communication; meaning there are so many cultural differences, personalities, languages, beliefs, values, morals, and behavior. This is why establishing positive communication along with understanding cultural differences will allow professionals to understand the patient while focusing on his or her need of care. Communication in the health care industry starts the minute a physician meets with the patient on the very first visit or with the receptionist the minute a patient walks in the health facility. When communication is established it should be maintained at all times and on all levels whether it is verbal or non-verbal. Effective Communication takes place through direct communication, voice messages, e-mailing, filling prescriptions, phone calls, memos, letters, and making appointments.
Having both basic elements of communication and basic rules of health care communication is vital for the health care field today. The world is full of so many diverse people that one needs to know how to communicate with all. Being able to have both processes of communication can only strengthen one’s skill of communication in the health care
The Medical Administrative Assistant Skills Tammy Mitchell Week 1 ECM Assignment November 9, 2014 The Administrative Medical Assistants Skills In my paper I’m going to discuss about is the human skills and which human skills that will apply to the Medical Administrative Assistant. According to Jones and George (2013) (pg. 14), “a human skill is the ability to understand, alter, lead, and control the behavior of others, individuals and groups”. The top skills of a Medical Administrative Assistant that caught my attention are people skills, planning activities, and communication. A people skill is very important to have in the medical office because you have to deal with patients every day.
In the inpatient pharmacy. With that being said, communication is very important to our daily routines. Doctors fax, electronically submit orders for medications for the patients. There are many channels that are used for communication such as, email, walkie-talkie to the technicians inside the IV clean room, intercoms, telephones, pagers, laptops, IM chat program called Lync and interoffice mail system. All of which are used to improve our overall communication process as a pharmacy department and hospital.
1 Period 6 English 4 24 January 2014 The Medical Career of Helping People The desire to improve a patient’s quality of life is at the heart of being a physical therapist. Physical Therapy is an important part of the health and medical field. It is a healthcare profession primarily concerned with the remediation of impairments, disabilities, and the process of mobility. For years the practice of Physical Therapy has made great accomplishments in helping patients with many health problems, diseases, and disabilities (greenhouse). This occupation treats and heals people of all ages to ease the pain and stress many patients endure for long periods of time.
Therapeutic communication requires competency testing in conjunction with development of strategies targeted to the level of a health care professionals medical training. Competencies and strategies require teamwork, compromise, and agreement in a variety of medical specialties, and institutions that include the teachings of health care communication. Multiple tools to test the competency of a health care professional's communication skills are available. An example of these tools include one-on-one observation with immediate feedback, role modeling, videotaping with standardized patients, and workshops or in-services. Other tools include role-playing, bedside teaching, and web-based learning.
Training and Education in Health Care Jazmin Ontaneda HCS/341 March 5, 2012 Dorothy Cucinelli Training and Education in Health Care 1.Explain why training and education are vital in health care The health care industry is as diverse as the persons it serves. Constant change in medicines, procedures and mandates cause the need for higher education and continual training. Education and training provide the foundation for a knowledgeable staff. The expectation of life-long change within the health system develops a staff ready for change culminating in adaptation of diverse situations with each individual patient need. Training and education are vital in the healthcare field because it determine the quality of care that each provider or administrator will deliver.
Health Care Manager There are many different people who work in the health care field. Each person who works in the health care field brings different skills with him or her to the facility or hospital he or she works in. One position in the health care field is a health care manager. A health care manager is just as important as any other position in the health care field. A health care manager is many different things all in one, and is normally the go to person.
Ultimately, it is all about diverse people who are involved in health and social care work, so therefore, the values that influences care must be person centred. 1.2 Evaluate the use of care plans in applying person centred values. For information regarding individuals such as patients/service users, a care plan otherwise known as a support plan is used as a vital source of document. Individuals who generally have a long-term condition require a care plan as it is an agreement involving themselves and their health care professionals. The document enables the health of an individual to be managed daily, involving what care they require as well as how it will be supported.