Personal and Professional Health Care Communication: Oncology Nursing Residency Program

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Personal and Professional Health Care Communication: Oncology Nursing Residency Program Communication is one of the most important parts in the health care industry. It lets members exchange thoughts and ideas by using of verbal and non-verbal communication. Effective communication mixes using active listening, paraphrasing, touch, empathy, and feedback. Communication is a two-way process where the mind is stimulated by using verbal and non-verbal messages. Effective communication is decided by the giving and receiving of information in a way that all participants understand. Sometimes professional communication, like personal communication, is altered by changes in the pitch of voice and the use of facial expressions or gestures (Arnold & Boggs, 2011). Communication also can be defined as a transfer of information. We transfer information by speech, signs or writing, to represent ourselves in a way that is clear. Everyone uses a variety of communication techniques to understand and be understood. Communication is needed to maintain and promote good working relationships; to encourage others to communicate effectively; to make sure that everyone is clear on issues; to ensure safety in the workplace; to help others understand how you feel; to help build trust with your peers; to negotiate with others (markedbyteachers, 2011). The focus on improving cohesive care is using structure, such as the electronic health record, physician networks, and other electronic tools. Health communication is a multifunctional and multidisciplinary approach to reach different groups and share health-related information. The goal is to influence, engage, and support individuals, communities, health professionals, special groups, policy makers, and the public that will ultimately improve health outcomes (Wikipedia). Research shows there are strong positive

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