3). Human resources’ goal and strategy is to provide the employee impartial treatment, evaluations that prove fairness with consistency in support of creative talent through continued training and development. Support demonstrated to employees encourages good “attitudes towards authority, norms of interpersonal interaction, labour–management relationships, social norms of individual or group behaviour, and [respected] professional standards” according to Harzing & Ruysseveldt (2010, p. 22). This becomes central to the success of an organization and the creation of stakeholders believing and entrusting the value of the organization. The alignment of human resources’ strategy with the organizations, balances the strength of LG among its global
Planning/strategizing works together with the organization’s primary purpose based on where the organization wants to be and what it will take for them to get there. Planning/strategizing enables management to go beyond daily activities to set realistic goals for the organization’s success. Organizing involves setting the structure and the coordination and use of available resources needed to carry out tasks necessary to achieve the organizational plans. Leading is the ability to motivate people to give their best both individually and within group settings. Through guidance, leadership ability, and supervision of employees managers achieve organizational goals.
Also having a clear understanding of customer expectations and values is essential, as they are important to meet the demands and thus assists the organisation in achieving their personal goals. As well as customer demands and product development, observing and learning within the industry assists in determining direction and avoiding any mistakes. Simple standards that would be expected by me on the ways in which I organise my time and management of all tasks would be my position as to who I report to, what my daily today tasks are and what it reports are expected from me throughout the day. Knowledge would be an impact on me when it comes to managing time. This is because it prioritises me to set my tasks from important to less important.
This will ensure that goals are met and high quality service is provided to external customers. 2.1 Describe the products and services offered by own organisation to internal customers Internal customer service is service provided to internal departments in our organisation or to employees in our organisation but a different department or to our service providers or suppliers who work with us to complete certain tasks and achieve certain goals within the organisation. By helping our colleagues and other departments, we are helping the company / organisation succeed. It also helps you develop your personality. Our organisation deals with all the areas of work or service in the (____________) and the (______________) that I work for is (______________).
Performance Management For any business to be successful it is imperative that they implement a performance management framework. This structure must be effective for the company to meet its goals and ensure that internal decisions are made based on the work performance of its employees. The performance management framework aligns with the business strategy because the structure is created based on the goals and vision of the business. Recommendations Clapton Commercial Constructions desire is to deliver quality top notch construction and customer service. A clear vision and realistic goals are needed to target areas of improvement.
This unit describes the performance outcomes, skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. Evidence of the following is essential: * documented performance indicators and a critical description and analysis of performance management system from the workplace * techniques in providing feedback and coaching for improvement in performance * knowledge of relevant awards and certified agreements. 1. Allocate work * Work is allocated in many different ways.
Management Plan Robert Greene MGT/311 Organizational Development September 16, 2013 Sylvia Ramirez-Cahan Management Plan Employees are at the heart of a successful company. Employees can bring a company from bankruptcy and low profitability to a successful and profitable organization. Therefore, the most important asset to any company is its employees. A company cannot last long in a competitive market without a skilled and well managed work force. Due to the tremdous leaps in technology, company’s market bases have grown from domestic to international as well.
Organizational Behavior Terminology and Concepts How employees behave at a company is a direct representation of what is going on in the organization. Organizational behavior promotes organizational culture. A diverse staff can provide a solid team of people who are strong in various skills. Executive level management sets the tone first by providing mission statements of the organization, area, and even department. This is communicated down to the employees to set the standard for what is expected.
An operations manager is a person who runs the operations of a business daily. This position is responsible for efficient and effective measures. The operations manager must continue to find ways to make the company more efficient and profitable. I am best suited for this position because of my strong work ethic, organization, and motivation skills. The company will benefit from my motivation to get the job done and my organization skills to put everything in place.
It is important to engage the employees in the critical thinking process, decision making process and setting a common subsidiary goal that will be able to help the specialists to merge well with the existing teams. Both the teams have administered to complete the implementation on the agenda as