Paying Attention Pays Off for Andra Rush

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Just a simple observation can be the seed to your success. Andra Rush observed the treatment of others and learned from them to make a difference. My grandmother always told me that “It pays to pay attention”. In Rush’s case, my grandmother was right as usual. Paying attention is what sparked the idea for her to start her own trucking business after hearing a patient describe his experience in the transport business. Her job as a nurse put her at the right place at the right time. To go from being a nurse to starting a trucking business shows a lot of determination, especially with having minimal experience and resources. Rush started with 3 trucks and was able to expand to 1,700 trucks. Level of Competency The competency models describe the behaviors and skills managers need to exhibit if an organization is to be successful. We see unfair treatment everyday but who’s brave enough to do something about it? In a successful attempt to make a difference, Rush seen forth to do something about the way employees were treated. Although starting her business wouldn’t change the unfair treatment as a nurse, she had the opportunity to show her employees how they should be treated. She seen firsthand that the unfair treatment was an issue that many were experiencing. Spearheading a company was the first step to making a logic business decision. Many of Rush’s business skills came from enrolling in University of Michigan’s MBA program. The book states that these skills and competencies are often the focus of MBA programs. (p. 253) Based on the Leadership Competency Model in Figure 7.3, Rush exhibits Analyzing Problems and Making Decisions, Thinking Strategically, Personal drive, Customer Focus, Planning and Organizing and Building the Talent Base. She effectively analyzed the issues by finding an alternative way to make sure a crucial shipment made it to its destination on

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