Understanding the Patient Intake Process Introduction: This is an essay about Understanding the Patient Intake Process. The steps needed to run a smooth physician’s office or any provider can benefit from these steps that are needed to increase profitability, and the ease of each appointment. Understanding the Patient Intake Process There are several steps to use for the checking in of a patient. They are scheduling, preregistration, their medical history, patient information must be collected and documented, the filling out of the patient health survey, medical history form, gathering their insurance information and copying their insurance card, or cards if they have multiple carriers, some practices may require that a patient must present an identification card. Assignment of benefits must be signed from the patient giving them the responsibility of paying the bill, or it is also used for the purpose of billing the insurance carrier.
AHIMA believes that hospitals and providers must improve clinical documentation in preparation for the expanded scope of clinical data beyond a single patient encounter to a comprehensive data set comprising the entire continuum of care (www.ahimafoundation.org, 2014). With the use of EHR’s in hospitals and clinics worldwide, improved clinical documentation is possible. The use of electronic health records in the private sector has been widely recognized as an efficient way to improve the provision of health care and enable health care providers to access and share
These challenges can consist of race, ethnicity, and the types of languages spoken by patients (AHRQ, 2010). Having a standardized way of collecting this data will improve operation efficiency immensely, especially when designing and building an efficient database. In every field of business, you will be able to find databases being utilized; healthcare is not singled out, in this case. Even though the technology behind databases are improving and evolving, the health care relational database system infrastructure is on the forefront of technological advancements. Collecting data from patients has always been the prime way of getting information into the databases, but in what ways have we tried to get the information from them?
There are many great benefits of EMR and Meaningful Use will exploit all of those benefits and provides the guidelines around which EMR technology will be used and developed. The biggest benefit of EMR is complete and accurate information. “With electronic health records, providers have the information they need to provide the best possible care. Providers will know more about their patients and their health history before they walk into the examination room.” (Meaningful Use, 2013) The next major benefit is the way that health information is accessed and how fast it can be exchanged between health care and insurance providers, patients and other parties. “Electronic health records facilitate greater access to the information providers need to diagnose health problems earlier and improve the health outcomes of their patients.
It seems that the benefits for implementing a health records structure outweigh the negative aspects. Conclusion In conclusion, the chosen system structure is health care records in computer driven format. The one mentioned was interoperable electronic health records which are evolving and will continue to do so in the future. This type of technology is making waves and is interesting to learn and implement into a hospital setting. In laboratory registration, EHRs are used more often especially in regards to making sure that all patient information is correct before running or using certain medication.
The Chief Operation Officer needs to collaborate with other departments (e.g., Chief Medical Officer, Chief Financial Officer, Chief Operations Officer, etc.) to direct compliance issues thru existing channels for investigation and resolution to make sure that the services provided are meeting the needs of the patients. Patton-Fuller Community Hospital goal is to make the patients experience as pleasant as possible, so improvements must constantly be made to keep up with the needs of the patients. If a patient’s needs are not being met because the hospital does not have the required equipment an action plan would have to be made to make sure the hospital is meeting their standards set by their mission statement. To purchase the required equipment an action plan would be set and different departments would have to collaborate to make it happen as quick and painless as possible.
An organization’s goal drives is assessing the problems with the old information system and find ways of improving with a new updated system that can provide and serve for better opportunities for improvements in a new information system. The driving force is also choosing an information system that is right not only for the best quality care possible for patients but for the organization and the stakeholders that put the funding in place for such a project (Jhaveri,
With hospital stays getting shorter, it is important to have a set plan in place quickly so that the patient receives all of the care and education needed to be successful at home after discharge. An important part of the plan of care includes implementation. This basically maps out exactly how the health care team can work together to either prevent or help eliminate the patient’s current health care problem. The RN should be an excellent communicator and a good delegator. The RN is able to delegate certain tasks to other team members in order to provide all the care necessary to the patient.
First, health care quality and convenience would improve for both providers and patients. Because the availability to patient health information will be a virtually instant, providers will enjoy the timeliness in acquiring the information they need to make a decision. With EHRs, there is a system that provide the providers with supporting their decision making process with more accuracy and completeness in the information. For patients, they will have an easier access to their health records or other health information as well reducing filling the duplicate forms for care. Hopefully, there should be an increase in patient participation that will improve their health.
This interactive process could include the patient in care planning and goal setting. Patient satisfaction survey scores in the areas of; “how well the nurse kept me informed”, “staff worked together to care for you”, and “staff included you in decisions regarding treatment”, could improve with the implementation of bedside report. This survey is administered to patients post-discharge by Press Ganey®, a company used by many hospitals nationwide. Press Ganey® collects patient satisfaction data from numerous hospitals and prepares a report for the individual hospital that gives scores in the above areas and also compares the specific hospital’s scores with other hospitals of similar