P1,M1 Identify &Outline Key Aspects of Physical, Intellectual, Emotional and Social Development

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Btec Level 2 Communications in Health and Social care. Communication is a way of passing information between one or more people to another. But there are many types of communications that is used in the Health and social care settings, some of the main communications used are verbal, written and non-verbal communications. Verbal communications is where you express your thoughts, feelings and or messages through the use of spoken language. This can be done by speaking to someone over the phone or face to face are to name a few. Here are some types of verbal communications. Face to face (Talking): Could be one or more people in the same room having a discussion or it could be one to one. The picture above shows the situation of a doctor and patient face to face and one to one and showing a non- verbal communication which is the eye contact. Group discussion: Is where a small amount of people get together and have a discussion about a particular topic. Telephone: Is where one person has a conversation to another through an aid. Non-verbal communication is where the messages we send out to express our feelings, ideas and opinions without using speech. For example the use of facial expressions, signs and body language would be classed as some types of non-verbal communication. So as a health care worker it is important to recognise the person’s facial expressions, signs or body language that they are showing. The types of non-verbal communications are as follows: The types of non-verbal communications are as follows: Sign language: Is a way of communicating by using hand movements, hand positioning and shapes, also facial expressions are used wit it, to communicate. Sign language is for people with hearing impediments and for their friends and families to communicate with them. Makaton: Is mainly used by children who have learning and speech
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