To be an effective group member, they must; listen, respond positively, doesn’t distract from main purpose, constructive approach to other members and must also make verbal contributions to the group. An example of group communication in a health setting would be in a hospital when there are report or handover meetings where an individual’s needs are discussed. Informal communication usually happens between friends and family, or people you know really well. For example, the way you talk to a friend is completely different to the way you’d talk to your boss. Formal communication is commonly used in places of work, especially in that health and social care sector.
How to Review a Surgical Day Care Patient’s Chart. • Take OR booking package, a pre-op checklist and a nursing telephone check list slip. • Fill out as much information as you can from the OR booking chart onto the pre -op checklist • If questions begin to formulate during the chart audit, write them on the telephone check list slip so when you speak to patient on the phone you do not forget to ask. (remember this is a nursing working copy and does not become part of the chart, if something is important it MUST be written on the pre op check list or a nurses notes sheet. • Remember to transcribe as much needed information as you can over to the pre op checklist, as OR needs the charts the day before to have an anaesthetic review the chart.
A care setting often has a fax machine, which enables the staff to communicate electronically with GPs and hospital personnel. They may also have internet access, which again will enable the staff to communicate electronically via email. Some of the service users may have a hearing impairment or no hearing and communicate by using British Sign Language. It is essential for the care environment to have members of staff who
Name: Unit 4 Project Questions 1. What is the purpose of having an advance directive? The purpose of an advance directive or as its also referred to as a living will, is to inform your doctor of what you would like done in the case of your illness or you incapability of making medical decisions on your own. Each state varies on its policy but it’s basically done with just you your doctor and a witness. 2.
Wendy Hepworth NVQ level 3 Health and Social care Principles of communication in adult social care settings PWCS 31- Q3 - 3.4- Strategies that can help with a misunderstanding might include a written statement if it involves something official that would require the service user to fully understand an agreement or proceedure that they may require. Speaking clearly to a service user and using simple words if they cant understand jargon. If language is an issue get someone to speak to them and explain in thier own language to avoid more confusion. Q3- 3.5- I would firstly speak to my manager to find out if our home had a person on staff who the service user felt comfortable speaking to and look at family members for advise about who they feel comfortable talking to. Social services can provided counciling through a doctors referal so I coudl speak to the services users doctor for advise about what steps to take.
Effective Communication: is a two-way process where information is transmitted between the sender and the receiver using any method of communication without anyone getting confused by each other’s meaning, making sure that the point gets across. An example of this is, nurse in a hospital that gives a patient instructions on how to take a medication using clear and simple terms. Interpersonal Interaction: is communication process where information, feelings and meanings are exchanged by two or more people through by the means of verbal and non-verbal messages. Effective communication and interaction plays an important role in the health and social care setting as it allows a person working in the health and social care section to perform their role effectively. It allows them to develop a bond with people from different backgrounds, cultures and/or religion who are using the service provided.
The elements of conformed consent are Reasonable alternatives to the proposed intervention, the relevant risks, benefits, and uncertainty’s, the final step is acceptance of the intervention by the patient. I do not believe that Mrs. Sparzas consent was done properly. In the beginning it is mentioned that Mrs. Sparza spoke poor English so an interpreter should have been present when she reviewed and signed the admission paperwork since Their is no mention of her sons ability to speak English. Mrs. Sparza was asked to sign the surgical consent for after she had already been medicated for the procedure which means that she may not have been in the proper state of mind so sign the consent form. The surgery that she was to receive was to here right eye yet the surgical consent form stated that she was to receive surgery on both eyes.
Developing Effective Communication in Health & Social Care Effective communication is defined as verbal speech or other methods of relaying information that get a point across. An example of effective communication is when you talk in clear and simple terms. Interpersonal skills are the techniques people use in order to communicate and maintain effective relationships. Interaction is an exchange of communication. These 3 keywords are very important in health and social care settings for example in care homes there are care workers, staff, patients etc who have to communicate with each other to get information across to each other and have a good understanding between each other in order to perform a variety of tasks.
Social Workers~ This can be formally and informally, sometimes I have to report on Safeguarding concerns, this is usually in an encrypted email, or it can be less formal and just an email update on how a service is progressing. I have to attend Case Conferences where I prepare a formal report and verbally and formally have input. Sometimes we have to speak to Social Workers on the telephone regarding new referrals, any concerns we may have or a simple update on the Service. Doctors and
The dictionary definition of communication is “the imparting or exchanging of information by speaking, writing, or using some other medium.” (Direct quote from oxforddictionaries.com) Communication occurs within interpersonal interactions which is basically an act in close relation between each other. In a care setting, care practitioners are involved with a number of interpersonal interactions, for example, a care practitioner is likely to have regular interaction with service users, staff and the family and friends of service users. As communication is the heart of everything we do in our society, it is particularly important in healthcare settings where there will be service users who can feel frightened and alone, and also where care practitioners are working with their colleagues and team who will be reliant on good communication to deliver safe, organized and effective care. Good communication helps service users feel at ease by reducing their anxiety and building up their confidence to talk freely about their health. It also helps patients to feel in control by helping them see that they are still in control of their lives and they still have a say.