P1- Explain Different Types of Business Information, Their Sources and Purposes

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Task 1(P1) To answer this task you will therefore need to interview the manager of a local business. This could be a firm that you work for, a shop that you visit regularly or even a family business. Your interview should find out the following: • The types of information they use with examples • The sources from which they get information • The purposes to which they put the information Different Types of information There is a different and wide variety of ways information can be used and sourced, and with an effective business person, they will research the information from a range of different sources before making that decision on which one their business should use. The types of information are: Verbal, written, onscreen, multi-media, and web based. Verbal information This type of information is based on a face-to face verbal communication and is considered the best way to communicate both internal and external. This means there is less scope for misunderstanding and it allows both verbal and non-verbal messages to go through. This is with the constraints of time and budgets in business, and it is not always possible or practical to meet the person, this is such as using telephone conversations, face time, that are also useful ways to communicate verbally, but it is still as important always to use a combination of methods. These ranges of verbal communications are huge as many businesses use this method for information, as speech enables complex ideas to be expressed and discussed. This means that although the absence of speech wouldn’t prevent us from communicating effectively by other means, that most for most people, talking is in fact the most comfortable method of expression. This is because it is immediate, and the information can be sent instant and quickly to the receiver, as it provides a huge range of different choices to convey all our

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