How can positioning inhibit and improve communication? Positioning can create barrier on receiving and interpreting messages which inhibit communication. If we cannot see each other then it will inhibit communication. In care setting, it is important to keep our eyes at the same level as the person that we are communicating with. But it is as important to consider positioning while working with different people having different difficulties.
L.O 3 Understand how to reduce barriers to communication 3.1 identify barriers to communication There are many barriers to effective communication such as; * Speaking a different language: When someone speaks a different language or uses sign language, they may not be able to understand what the other person is trying to say. * Sensory barriers: When someone cannot receive or pass on information because they have an impairment to one or more of their senses, the most common is hearing or seeing. • Slang – when a service user uses language that not everyone, in working with colleagues or service users you should avoid using any language that can be misunderstood or misinterpreted or that might cause offence. • Jargon – when a service provider uses technical language the service user may not understand. • Health issues – when you are feeling ill, you may not be able to communicate as effectively as when you are feeling well.
During the examination of the problem first one must recognize that an issue exists. Study the problem in its entirety by gaining feedback from those directly affected by the problem. Find the root of the problem, what is the cause of the problem. Completing this process in great detail is important for its stability and moving forward throughout the cycle. The next part of this stage relies on the stakeholders.
* Give information * Receive information * Give instruction * Receive instruction * Discuss a situation * Make a point or outline concern * Express a need * Negotiate * Develop learning. | | 1.2. Explain how effective communication affects all aspects of own work. | In my view Effective communication is a two –way process. The person communicating has send the right message, but also needs to make sure that it is being correctly received and understood by the other person or people.To communicate effectively you will need to: * Be very clear about what you are trying to say * Ensure that the person you are talking to understands what you are saying to them * Try to consider the other child s or adults points of view * Have a rapport with the child or adult you are communicating withCommunicating effectively is not always easy.
Understand ways how to reduce the likelihood of abuse We have to encourage more people to speak up if they feel abuse is taking or has taken place and this will reduce the likelihood of abuse taking place or repeating. The likelihood of abuse can be reduced by: * Working with person-centred values - include the individuality of the person, the rights of the individual, the individual’s choice, the individual’s privacy, the individual’s independence, the individual’s dignity and the individual being respected. If an individual is considered to have a say in what he or she wants and is at the centre of any decision, it will be more unlikely that there is abuse. The individual will know what suits him or her and will not get so frustrated.
Unit 4222-324 (HSC 3029) Outcome 1, 1. Explain the importance of meeting an individual's communication needs. The importance of meeting somebodies communication needs is because if they cannot communicate effectively then you can understand what they are trying to express. Different people have different communication methods or methods that they prefer to use, so we should support them when using their preferred method of communication. Without communication people cannot express their needs or wants, so therefore it is a basic human right.
A risk assessment may initially have been carried out to enable an individual to undertake activities which will develop their skills and confidence, as these grow the risk assessment will need to be reviewed. Failure to do this will undo all the progress that has been made as well as infringing the individuals rights. 4. Explain how useful care or support plans are in supporting person centred values in practice. A care plan is the main important tool in supporting person centred values, this can be achieved by involving the individual at every step to ensure it reflects their individuality.
As a carer it is my role and responsibility to support individuals to express themselves. The way in which i do this is to assess their needs, access information regarding communication needs and provide appropriate supports aids or equipment and encourage and motivate communication. Without support or appropriate support the individual would be unable to express their needs which could lead to emotional and physical difficulties. 1.3 Analyse features of the environment that may help or hinder communication It is difficult and frustrating to communicate effectively when there is background noise, therefore arranging the environment to aid communication is a very important step to achieve effective communication. Some factors that can hinder communication are; * Poor lighting, individuals with poor sight unable to see you.
I have to act in the person’s best interest but instead of encouraging them to avoid risks I have to support them and enable them to taking part in activities. I have to act in the individuals best interest, keep them safe, carry out risk assessments, promote informed choices but also respect their decision and right to live their life as they choose. If the risk seems great to me I would document it and discuss the matter with my manager. Another area where duty of care dilemmas may arise are confidentiality issues. When a confidential information is shared with me and it concerns safeguarding and there is a possibility of harm or someone’s wellbeing is threathened I might have to make a decision and disclose this information.
UNIT 1 1.1: It is very important for people to communicate effectively, this is to help make sure the care for the individual is consistent, it’s important for staff members to communicate so that the clients need will be met efficiently and effectively. 1.2: If there ineffective communication present this could potently affect the learners work. 1.3: If an individual has trouble communicating it is important to notice things such as, Body movement and facial expressions because these can be signs or discomfort so it is important that we pick up on these signals. 2.1: The best way to find out an individual communication needs could be to either ask them directly/look in their care plan/ ask a family member/ other members of staff