Outsourcing Essay

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Management for Professionals For further volumes: http://www.springer.com/series/10101 . Bharat Vagadia Strategic Outsourcing The Alchemy to Business Transformation in a Globally Converged World Dr. Bharat Vagadia Brampton Grove 53 HA3 8LE London United Kingdom Bharat.Vagadia@Op2i.com ISBN 978-3-642-22208-5 e-ISBN 978-3-642-22209-2 DOI 10.1007/978-3-642-22209-2 Springer Heidelberg Dordrecht London New York Library of Congress Control Number: 2011938156 # Springer-Verlag Berlin Heidelberg 2012 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com) I dedicate this book to my late father and grandfather; Khimji Karsan Vagadia and Karsan Parbat Vagadia for showing me the light . Preface This book is for business leaders and managers from both the user and vendor communities who make or implement strategic sourcing decisions. If you lead outsourcing programmes or teams working on outsourcing, or seek to change a function or process through the use of

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