Organizational Environments Essay

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Organizational Environments and Cultures Chapter O U T L I N E External Environments Changing Environments Environmental Change Environmental Complexity and Munificence Uncertainty Environmental Scanning Interpreting Environmental Factors Acting on Threats and Opportunities 2 LEARNING OBJECTIVES After reading this chapter, you should be able to 1 discuss how changing environments affect organizations. 2 describe the four components of the general environment. 3 explain the five components of the specific environment. 4 describe the process that companies use to make sense of their changing environments. 5 explain how organizational cultures are created and how they can help companies be successful. General Environment Economy Technological Component Sociocultural Component Political/Legal Component Internal Environments Organizational Cultures: Creation, Success, and Change Creation and Maintenance of Organizational Cultures Successful Organizational Cultures Changing Organizational Cultures Specific Environment C H A P T E R Customer Component Competitor Component Supplier Component Industry Regulation Component Advocacy Groups Making Sense of Changing Environments NEL It’s the summer of 2000 and Tim Hortons seems to be on top of the world as it surveys its empire. A little donut shop set up 36 years earlier by a former hockey player and police officer, it is now one of the strongest franchises in Canada, with annual sales of $1.6 billion, 1700 outlets, and an aggressive expansion plan into the United States. In Canada, it is even predicted that in the next year or two that Tim Hortons will overtake McDonald’s in total annual sales. One in three cups of coffee sold in Canada comes from Tim Hortons, and Canada—a country with more donut shops per capita than any other country—seems to be a country in love with coffee and donuts.
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