MGT 435: Organizational Change
Professor: Myla Wilson
February 4, 2013
Everyone has heard of Walmart. They are the world’s largest retailer. The Walmart name brings to mind a company that has changed considerably over the last fifty years. In order for an organization to stay relevant they must conduct analysis of trends and reinvent themselves to further enhance customers’ needs. Being relevant to the customer and maintaining high standards has been part of the culture that has been successful for Walmart. Having had the opportunity to work for Walmart for four years there was an opportunity to see first-hand how the company has evolved and used different approaches. From operating stores, building huge distribution centers to support the stores needs, developing brand recognition, creating the $4 prescription, to the current e-commerce business, this company has shown that it embraces organizational change and what it takes to stay the world’s largest retailer.
Walmart, as we know it today, has evolved from Sam Walton’s goals for great value and great customer service. “Mr. Sam,” as he was known, believed in leadership through service. This belief that true leadership depends on willing service was the principle on which Walmart was built. Mr. Sam was a true believer in servant leadership. This belief has driven the decisions that the company has made for the last fifty years. So much of Walmart’s history is tied to the story of Sam Walton himself, and so much of our future will be rooted in Mr. Sam’s principles (walmart.com).
The first Walmart store was opened in Rogers, Arkansas in 1962. The company went public in 1970 and stock was traded at $16.50 a share. The stock value today is $70.49 a share. However the original stock shares have been split many times since they were originally issued. The way Sam shared his vision for the company with...