Organizational Behaviour Essay

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Defining Organizational Behaviour Organizational behavior – a field of study that investigates the impact of individuals, groups, and structure on behavior within organizations; its purpose is to apply such knowledge toward improving an organization’s effectiveness. Organization – a consciously coordinated social unit, composed of a group of people, that functions on a relatively continuous basis to achieve a common goal or set of goals OB is for Everyone * OB is not just for managers or leaders: entrepenuers and self-employed individuals interact with other individuals and organizations.. relevant for everyone The Importance of Interpersonal Skills * Employees are looking for people with people skills – 2009 34% employers want this, 5 years earlier only 1% * Organizations that invest in development of employees’ interpersonal skills are more likely to attract and keep high-performers * Today’s Challenges in the Canadian Workplace Challenges at the Individual Level Individual Differences Job Satisfaction – a positive feeling about your job resulting from an evaluation of its characteristics Employees who are more satisfied and treated fairly are more willing to engage in the above-and-beyond organizational citizenship behaviour It is negatively related to absenteeism and turnover, which cost organizations considerable amounts of money annually Motivation Empowerment - giving employees responsibility for what they do Managers are learning how to give up control, and employees are learning how to take responsibility for their work and make appropriate decisions * OB in the Workplace - Habanero Employees Help Set Policies * Employees interviewed job candidates and this new interview process led to employees who better fit with the organization, and a turnover rate of 1.5% in 2010. Employees also helped change a new model of

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