1. Explain, in the context of meeting organisational needs, the difference between managers and leaders. Submit your answer for assessment. 2. How do you perceive the role of a business/ organisational manager, ie what things does a manager need to do and what resources do they draw upon?
Kerry Ogden Unit 1 1.1 Explain the use of benchmarks in managing performance Benchmarking is the process of comparing one's business processes and performance metrics to industry bests or best practices from other companies. Benchmarking is used to measure performance using a specific indicator resulting in a metric of performance that is then compared to others. 1.2 Explain a range of quality management techniques to manage team performance There are a large number of techniques that can be used to manage quality. A few examples include Customer surveys Performance measures and standards. Benchmarking Process analysis and re-engineering Continuous improvement Employee involvement People development
| | | A. | Specifies the resources needed to achieve the company goals | B. | Communicate's a company's goals to employees | C. | Evaluating managers to determine how their performance should be rewarded or punished | D. | Evaluating operations to provide information as to whether they should be changed or not | 4. | Which of the following are associated with Control? | | | A.
Which needs seem to be important to the employees of AIG’s Financial Products unit? 9. Using the model of the individual-organizational exchange relationship, explain the relationship that employees of AIG’s Financial Products unit believed they had with the company. How was this exchange relationship violated? 10.
Businesses require a tool to measure the execution of objectives. As far as the goals of objectives they are supposed to align with a stated vision and mission. Effective objectives ensure that daily activities align with the big picture or if there will be a need to adjust redirect focus. A balanced scorecard is a tool, generated by Robert S. Kaplan and David P. Norton. Authors Pearce and Robinson (2009) suggest, a balanced scorecard “Is a set of measures that are directly linked to the company’s strategy,” “Directs a company to link its own long-term strategy with tangible goals and actions,” and “Provides a framework to translate a strategy into operational terms” (p. 202).
Compliance Tools for HR Professionals. Retrieved from http://hr.blr.com/HR-news/Compensation/ Compensation-Administration/zn-5-compensation0trends-employers-should-consider# Brandi, (2005). Nine ways to keep employees engaged. Entrepreneur. Retrieved from: http://www.entrepreneur.com/article/77158 Geisel, J.
What strategies might be applied if conflict does arise? What is the manager’s role in conflict management? What are strategies that might be used to bring about change in the organization? How might strategies be used to prevent or to minimize
Various companies may offer numerous types of employee benefits. This paper examines the necessary considerations in solving the possible risks and security requirements related with the Benefits Elections Systems, which the Service Request, SR-HT-001 for Huffman Tracking Company has requested. Benefits Election
Employee Portfolio: Management Plan Jackie Clayton University of Phoenix MGT/311 November 19, 2012 Kevin P. McCoyd Employee Portfolio This paper will discuss how employee’s characteristics affect the organization and recommendations for additional assessments. With any employee, different personalities and characteristics can be beneficial or damaging to an organization. At Riordan Manufacturing, our goal is to provide a superior service to our customers. To accomplish our mission, employee satisfaction is the key to providing superior customer service. Another issue is the relationship between employee and employer.
If not how does it affect you organizational effectiveness? In general is it essential for the employees of the organization to know the strategic plan? Support reasons. What factors should be taken into account while developing a roadmap for a strategic plan? Give examples of external and internal change agents?