Data Collection QNT/351 July 8, 2013 William Buck Data Collection BIMS has undertaken an integrative study to gain a better understanding of the root cause of the employee turnover problem at the company. In the first study the process was plagued by data coding, entry problems, and problems with the construction of the questionnaire. This compromised the data integrity and yielded disappointing results. However, the quantitative analysis of the data from the first study also provided some useful lessons, which prepared the organization to undertake a more concrete quantitative analysis in a subsequent study. Debbie Horner, the HR manager of BIMS conducted an employee survey as an instrument of
Frank may be the leading salesperson who has to deal with the situation when it actually happens (customer dissatisfaction). Ricardo, on the other hand, coming from a different culture with a different work experience may be the one that feel hostile regarding to Frank’s response, or depending on the scenario. Louise has lost her leadership skills in handling the situation after sensing of what her team is likely to be thinking and feeling in the situation. 2. How does Louise's personality (according to her MBTI score) play a role in this scenario?
James performance appraisal method is implemented by using the generic performance appraisal form; because it allows the supervisor to list the job description and rate whether or not the employee is performing to standards and allow. Numbers are given to rate performance level rating someone less than 2.0 means that they will need some improvement in a particular area. Rating someone 2.0 mean they are doing just enough to get by the average anything higher than 2.0 means they have done an extraordinary job (Fallon & McConnell 2007; p.241). The organization implemented this performance appraisal over self – appraisal and team appraisals; because self appraisals keeps employee’s from over and under rating themselves. team appraisals can sometimes be unjust, because one or two people could possibly slack when it comes to performing their job and make the team look bad.
| Customers | Customers can stop buying products displaying the john Lewis logo, word of mouth means that john Lewis can be seriously damaged by customer shifts. They have a huge influence on the aims and objectives of john Lewis. However john Lewis may feel that it has sufficiently strong, brand loyalty to ignore customer input. | Employees | Employee can make john Lewis alter their aims and objectives to include staff needs and wants, john Lewis altered their company objectives to include the working conditions of its staff, however a set time when unemployment is high, employers are in a position of greater power as employment is harder to find. | Trade union | Unions mainly focus on the treatment and pay of the employees.
Staffing Plan Latoya Glover MTG/431 April 2, 2010 Ben Morris Staffing Plan A staffing plan is a plan that allows the employer or employers to consider and pay attention to the staffing and the gaps. There are many reasons for the loss of employees or staff such as lack of employee engagement, the labor market changing, retirement, and wage inflation because of competition for key skills. In order to successfully run a business a demand forecast has to be considered. A company must consider how many positions is needed, how will competition affect turnover, how many will be retiring soon which will cause turnover, and what positions will become outdated. One will conduct a staffing plan for Red Lobster.
In closing it is recommended that BIMS begin to work to improve these various areas within the company. Training programs should be altered to increase employee competence and confidence. Furthermore, quarterly employee evaluations should also be conducted in order to maintain high performance and employee satisfaction. Based on question ten, many employees fear that they will lose their job and this is not good for employee
If a group of union workers decide that they want a something, such as a pay raise, they discuss the exact details of what they want. Once details are agreed upon by a majority of the workers, the union representative presents the proposal to management. Unless management agrees to give workers what they want, the union and management begin to negotiate. Disagreement between the union workers and the company’s management can have an adverse effect on both the employees and the organization. If the workers are unreasonable, the management can decide to lock them out, meaning that employees will not be permitted to work.
A business uses this moral theory to guide and assess their choices about what should be done for the good of the company by considering the consequences generated by their decision. By applying this theory, business’ base their decisions on the platforms of many categories such as honesty, promise keeping, fairness, and loyalty (Trevino & Nelson, 2007). A recent experience of this theory occurred when the staff department was notified of layoffs two weeks before they were to begin. While working alongside employees that were part of the labor reduction, one would find it extremely difficult in releasing specific information involving the company’s plan to those employees. As a loyal employee of Jabil Circuit, the member of the staff team kept his promise by not releasing the
Working with people for long periods gives room for relationships and repore to be established. In a business setting between employees and clients this can cause moral and ethical issues to arise. As an employee of a substance abuse treatment center, it is encouraged that staff build a repore as well as a relationship with clients, but the relationship is to be stopped when a client graduates the program and is discharged. This causes a moral dilemma in decisions that can be life-changing for both the client and the employee. Moral dilemmas are best defined as “to be faced with a situation in which no matter what one does, one does wrong” (Hughes, 2012, p. 1).
Burnout may not be completely prevented but there are different measures in preventing burnout that organizations managers or supervisor can implement. Becoming aware of employees facing burnout due to a demanding or stressful work environment or those following the same tedious daily routine can help decrease burnout. Once having an eye on employees facing burnout, restructuring job responsibilities, lowering caseloads, having volunteers, and part-time opportunities are just a few of the different measures in preventing human service employees from burnout. Adding clearer goals, expectations, and responsibilities are other measures that could help. Maintaining an effective workplace is the reasonability of managers or supervisors by setting the example, becoming a role model, open communication, and motivation will keep employees happy and satisfy.