Organizational Behavior Terminology and Concepts Paper
MGT/330 Mgmt: Theory, Practices & Application
“One of the most important building blocks for a highly successful organization and an extraordinary workplace is "organizational culture." We define organizational culture as the set of shared beliefs, truths, assumptions, and values that operate in organizations” (Dynamic Foundations, 2002, para. 1). An organizational culture is valued because this helps organizations to maintain good procedure and routines and it defines the success of a company. In Amazon.com, this key concept is important because it describes the company’s values and norms that are shared by their employees/staff and it controls the way they interact with each other. By the understanding the Amazon’s organizational culture helps their people to understand why change in a project did not take place or why the project fails. This can also help the staff to strive to make changes to the culture when needed.
Organizational behavior includes individual’s motivation, group dynamics, decision-making, leadership, conflict resolution, careers, and organizational development and structure. “Organizational behavior is the study of human behavior in organizations” (Schermerhorn, Hunt, & Osborn, 2008). The purpose of organizational behavior is to ensure a better performance from all of the employees. In order for Amazon or any other company to be successful, management must maintain or build a friendly work environment to develop employee’s capability to manage their work efficiently. Amazon.com studies organizational behavior to help them to better understand their people, which lead to a better and more stable organization. Additionally, organizational behavior helps Amazon to keep the staff motivated and on the other end; OB helps employees to be flexible.
“Progressive organizations recognize diversity as a key element of business strategy which operates at...