Sierra Group also uses assigned dedicated project manager to coordinate customer request while IMS utilizes a single service center to handle all customer requests. Each company has similarities and differences in the organizational structure. Each organizational structure is responsible for different task. The organizational structure of the human resource department is an example. The human resource department has to assure there is recruitment of skilled employees to fit into open positions.
Chapter 13 - “Analyzing Managerial Decisions: Bagby Copy Company MBA 540 Michelle Wilson August 9, 2015 There are many advantages and disadvantages to specific vs. broad task assignment. Assigning specific tasks to workers allows the company to hire specifically based on the ability of the worker to do a very specific job. In this way efficiency can be increased as a worker should be performing the job that he is comparatively best suited to perform and nothing else. Competition amongst workers can also be increased as there is a specific metric to judge by. The cost of training a worker is also reduced as the worker does not have to be trained in every aspect of the company only what he is going to be doing.
Building an organization by grouping jobs into work units and allocating resources C. Identifying business functions and mobilizing leaders D. Being flexible and responsive towards customer needs and the competitive environment Correct! The correct answer is: D. A dynamic organization is, “flexible and adaptive, particularly in response to competitive threats and customer needs” (Bateman & Snell, 2011, p.16). 15. For today’s managers, the organizing function requires a higher focus on which of the following? A.
Organizational formats which allows you to combine simple, functional, and geographic, and matrix organizations. There are organizations with too many layers of management. You can simplify your organization by using a hybrid organizational structure to interject a chain of command that maximizes speed and proficiency, while adding extra management oversight where needed. For example, you may need a functional organizational structure for accounting or finance personnel to maintain checks and balances, and a geographic structure to provide support and product customization for different regions. In addition, hybrid organizational designs allow you to modify your organizations reporting and the needs of your company.
This will ensure that goals are met and high quality service is provided to external customers. 2.1 Describe the products and services offered by own organisation to internal customers Internal customer service is service provided to internal departments in our organisation or to employees in our organisation but a different department or to our service providers or suppliers who work with us to complete certain tasks and achieve certain goals within the organisation. By helping our colleagues and other departments, we are helping the company / organisation succeed. It also helps you develop your personality. Our organisation deals with all the areas of work or service in the (____________) and the (______________) that I work for is (______________).
Each person that comes in will have a different view on the business. Utilitzing the core workforce allows the company the consistency that it needs to become successful. This is a easy way to promise customers that they will obtain the same customer service no matter what store they stop into. Hire or Retain:Tanglewood should absolutely work on retaining their associates and developing them. This shows the company ability to invest in their associates and assist with employee relations.
You have plenty of locations and if you firmly believe in your company culture, than those who come work for you will stay. Overstaffing vs. understaffing Being a retail chain of stores I believe that during down season it would be better to be understaffed since you are not as large as other retailers and cannot afford to waste money. However, during high season you should overstaff since you want to maintain that great and comfortable experience for your customers that you are well known for. This is another reason for having a flexible workforce. Short vs. long-term focus In the case of short or long term focus when it comes to employment, it is my opinion that it depends on what you are looking for.
Feedforward: Costco set controls, preventative in nature, to ensure its high performance. Including quality of goods sold, which in turn makes the blanket returns permission less costly; providing a standard and consistent approach. The axioms set strict margins, high wages and best benefits, which results in low turnover and motivated staff. Concurrent: Sinegal has several concurrent processes that monitor ongoing operations to assess that objectives are being met. Meetings, store visits, constant questioning to gather information and shooting memos evidence this approach.
Organizational Chart and Structure Nur/492 Introduction The classical theory consists of organizational design that subdivides work and specifies tasks. The classical theory allows the different departments to run with efficiency by giving staff members different task to perform. The classical theory is composed of four elements: division and specialization of labor, chain of command, organizational structure, and span of command. Division and specialization of labor reduces the workload of the employee that will increase proficiency throughout the organization. The chain of command is authority, power, and responsibility delegated from high levels of authority
A positive influence plan includes compensation for positive emotions and performance, quality and timely performance evaluations, and timely employee surveys. All of these tools for increasing employee motivation, satisfaction, and performance will not result in immediate change but will allow a manager to identify and assess current and future issues within a team. Increasing an employee’s motivation, satisfaction, and performance is the most difficult aspect of being a manager. By developing a positive and effective influence plan, a manager can be successful in changing all three aspects for the