Organisational Behaviour Essay

1884 WordsMar 31, 20118 Pages
Introduction: Job satisfaction can be defined as a positive emotional situation that results from the appraisal of one’s job or experience. (Luthans, 2011 p. 141) Employee job satisfaction always has been a debatable factor that is inversely related to job turnover and absenteeism. This paper highlights concepts regarding motivation, Job satisfaction, employee turnover, absenteeism and the implications regarding the current situation of the case at Omega Technical Services Ltd. (D.Smith and Peacock) 1. Motivation Motivation is the form of human psychological behavior which drives an individual to perform tasks that would lead them to either satisfaction or dissatisfaction. Work motivation is a process by which employees are focused on attaining a set reward or ‘incentive’ that would gratify them. The core mainsprings of motivation are human needs (Dessler, 1981 p.56). 1.1 According to Abraham Maslow, (1943 p.163) there exist five basic categories of need: Physiological; Basic needs such as pay. Safety; Medical, severance, pension plans. Love needs; social groups at work. Esteem; recognition, promotions. Self-actualization; personal growth. An individual will be motivated to proceed to next level only if the basic needs are first satisfied. Over 80% of the employees at Omega are motivated by themselves. Nevertheless, they do not perform as their basic needs are not satisfied. 1.2 Herzberg’s Two Factor Theory : The practices developed to instill motivation include reducing the amount of work time, increasing wages, introducing a two way communication system in which employees can address issues with the administration and proving them with fringe benefits like Medical insurance (Hertzberg, 1968 p. 87-97). Research on motivation identifies that about 81% of the employees prefer intrinsic motivators like recognition, achievement, responsibility, growth to

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