REVIEW QUESTIONS – Chapter 8 1. What different components of a person's perceptual screens may distort communication? Perceptual screens are composed of the personal factors each person brings to interpersonal communication, such as age, gender, values, beliefs, past experiences, cultural influences, and individual needs. Perceptual screens are the windows through which people interact with each other. These screens can influence both the communicator and the receivers quality, accuracy and clarity of the message.
Step 3: Remove the stripper from the cable and pull the trimmed jacket from the cable, exposing the inner conductors. If a jacket slitting cord (usually a white thread) is present, separate it from the conductors and trim it back to the edge of the jacket. Step 4: Untwist all the inner conductor pairs and spread them apart so that you can see each individual conductor. Step 5: Line up the individual conductors so that the color code matches the color-coding standard you are using. Step 6: This step includes two points.
Explain the difference in the influence of managers and leaders on their teams. This would be based very heavily on a person’s leadership style and this is usually gauged through their levels of empathy and how they manage and lead their individual teams see below chart of management styles. Each style would affect the team in different ways and would play to their strengths but may also not be effective for all members of a team this is why it become important to skill mix teams and allow for all areas of experience to be given an opportunity to work together. 2.2. Evaluate the suitability and impact of different leadership styles in different contexts.
What did you learn from them? 3 Can a person be a positive workplace role model if they are poorly organised and do not operate effectively? Activity 2 * 1 How would you ensure that you personal work goals reflect the organisation’s plans, and your own responsibilities and accountabilities? Do not limit your ideas to those provided in the text. 2.
The learning curve will present challenges in that, employees will maintain the need to refer to the old system to proceed with business as usual. Possible struggles presented by the learning-curve are expected from several employees. Some will adjust more than others, but the main challenge is in the adaptation or orientation phase. Technologically, since the system is equipped with back up software, it should eventually eliminate the need for hard copy records and files. This will save time in the long run, which should encourage most employees despite their initial frustration with the management system change.
the code of practice explain the way that we should be working, you can use them to think about the way you work and compare them to your own work and decide if you need to make any improvements. They enable us to gain professional development and provide a way to identify good practice. 1.4 Describe how own values, belief systems and experiences may affect working practice Values, belief systems and experiences may affect my working practice because if I treat people differently or force my views and opinions on to people it can cause conflict. By listening and understanding other people’s values and beliefs I can understand them and their beliefs better and improve communication with
Outcome 1 1.Different reason people communicate: * To share (opinion, knowledge, feelings, emotions..etc.) * to understand * to be understood 2. How communication affects relationships in the work setting Communication affects relationships in many ways in the work setting. For example with colleagues, the manager or supervisor and also the parents of the client and the client. Good communication affects those relations by: * Better sharing a information’s * Better understanding and solving of problems * Better support and reassurance * Making work more effectively as a team * Avoiding isolation and anxiety Outcome 2 1.Demonstrate how to establish the communication and language needs ,wishes and
BSBMGT502B MANAGE PEOPLE ASSIGNMENT Activity 1 Workplace Policies and Procedures a. What are your organisation’s policies and procedures regarding counselling underperforming employees? The term counselling refers to the discussion and investigation of problems which affect an employee’s work performance or behaviour in an effort to discover answers to on-the-job problems. COUNSELLING POLICY 1. Counselling will offer support in ensuring employees reach the required standards of their roles and to be more independent and capable of resolving their own problems.
They can value and celebrate differences in others rather than maintain an ethnocentric stance and can demonstrate comfort with differences between themselves and others. They have an awareness of personal and professional limitations that may warrant the referral of a client to another victim service provider or agency that can best meet the clients' needs. Self-awareness also helps in understanding the process of cultural identity formation and helps guard against stereotyping. As one develops the diversity within one’s own group, one can be more open to the diversity within other groups. Cultural competence also requires victim service providers to appreciate how workers need to move from cultural awareness to cultural sensitivity before achieving cultural competence, and to evaluate growth and development throughout these different levels of cultural competence in practice.
the code of practise explain the way that we should be working, you can use them to think about the way you work and compare them to your own work and decide if you need to make any improvements. They enable us to gain professional development and provide a way to identify good practise. 1.4 Describe how own values, belief systems and experiences may affect working practice Values, belief systems and experiences may affect my working practise because if I treat people differently or force my views and opinions on to people it can cause conflict. By listening and understanding