Operations Management Essay

5706 WordsJan 13, 201423 Pages
LEADING TRANSFORMATION AND CHANGE NAME: CHINTAN PANCHAL NUMBER: 1026555 MODULE CODE: 7HR006 MODULE LEADER: ROBERT PERRY 9/27/2012 TABLE OF CONTENTS Aim:…………………………………………………………………………. 3 Keywords:...…………………………………………………………………. 3 Introduction:………………………………………………………………….3 History of the company:……………………………………………………....3 Organisational Background:………………………………………………….4 Infosys in UK:………………………………………………………………..4 Infosys key to sucess:…………………………………………………………5 Perceived Need of Changes:………………………………………………….6 Role and perspective of key players:…………………………………………7 The change process:…………………………………………………………..9 Organisational routines:...……………………………………………………11 Steps to organisational transformation:……………………………………...12 Resistance to change:………………………………………………………...15 Critical analysis and evaluation:……………………………………………..15 Lesson that I learned:………………………………………………………...16 Lesson learned by the organisation:………………………………………….17 Key lessons:…………………………………………………………………..18 Conclusion:…………………………………………………………………...19 Reference:…………………………………………………………………….20 Aim: The main aim of this paper is to critically evaluate and examines the Leading Transformation and Change in Keywords: Organizational Change, Case Study, Change Management, Infosys, IT Transformation, Critical Evaluation. Infosys Technologies Limited Introduction: Organizational change may be defined as the adoption of a new idea or a behavior by an organization. It is a way of altering an existing organization to increase organizational effectiveness for achieving its objectives. Successful organizational change must continually focus on making organizations responsive to major developments like changing customer preferences, regulatory norms,

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