Executive Summary Rolling Stone Moss (RMS) Company are expanding because of the successful performance in the marketplace, thus the new Customer Contact Center (CCC) office is required to build good relationship with customers. This report purpose is providing the concept of open-plan design office for RMS Company that can satisfy employees’ needs and wants. Furthermore, health, surface, ergonomic, safety and security environment will discuss further to enhance performance of employees. Beside that, several criteria to be used for selecting videoconference is describing in this report. Finally, conclusions as well as recommendation are provided in the last part of this report to accomplish company success to measure preeminent working environment for employees.
Customer satisfaction is on the rise in the workplace, having good customer satisfaction will help you do more business. Listening to the customers will help a business know what the customers really wants and needs are essential in sales and business performance. Teamwork brings peoples strengths and talents together to help solve a problem. The more people you have working on something the more ideas will come up on how to solve a problem. Brainstorming and group problem solving will help a business succeed.
Promotion mix is also used to encourage customers that the product is better than competing products and to remind customers about why they may want to buy it. It can also be used for attracting new customers, creating an image, increase sales, encourage customer loyalty, create awareness and also reassure new customers. Reference: http://www.tutor2u.net/business/marketing/promotion_mix.asp Communication
This will benefit both yourself and the company as it will expand your knowledge base and help to improve productivity and efficiency within your organisation. Assessment Criteria 2.5 The purpose of treating others with honesty, respect and consideration is to help create a positive, professional and friendly environment and to also improve the overall happiness and job satisfaction of all employees. The benefits of this will help strong and trusting relationships to exist between colleagues, to give a feeling of being valued and respected and helps colleagues to understand one another. It will benefit the company as employees are more likely to meet their deadlines and be happy with their jobs making the company run more smoothly,
Home Depot’s key to success is the way the organization treat people well and encourage associates to speak up and take risk in leadership and development for growth. The organization use the Bill of rights for legal, ethical, and regulatory issues that allow customers access to customer quantity and price, assortment and training on the sales floor for the philosophy of customer service “whatever it takes” to cultivate relationships with the employees and customer for security measures (The Home Depot Foundation,
Personal Development Planning. This helps someone to reflect of their learning, performance and achievements on a job, helping them to better themselves and achieve personal educational and career development leading to more competence, effectiveness and safe practise. Avii. Your manager and senior staff might be involved in providing information and feedback for a personal development plan. Even the residents and their relatives could be involved.
Unit 4 Assignment 1 Leon Taylor P1 - For this section I have chosen to use B&M Bargains as my selected business to talk about and display the forms of information that they use. Within B&M there are many formats of communication and types of information used in order to make sure that the business runs successfully. These types of communication are very important in maintaining the companies good image and replicating professionalism and quality with there partners and customers. Firstly within B&M one of the main types of communication that is used within B&M is verbal communication. This type of communication within B&M is probably the most important as it is the most common type of communication used and is vital in making sure that important business deals can be made and so customers and clients feel secure and can create an understanding with the company.
By focusing on the opportunities created by this current consumer trend, the belief is they can expand the current market shares. Lowe’s can continue to deliver the great values that customers have come to expect while maintaining their reputation for offering innovative products and always striving to create a superior shopping experience. To deliver an even better experience at a value, they continually look for opportunities within their corporate office, field support and stores to work more efficiently. For example, Lowe’s refines their product categories based on the role each plays in their overall merchandising portfolio. This allows them to allocate resources, like inventory and marketing dollars, to optimize the portfolio.
M1 Unit: 4 Business Communication Analysing types of communication Meetings: Meetings are very important in every business organisation because it strengthens and develops the business growth, Plus more Information, and strategical plans are taken to promote business productivity . In meetings Not only do member of staff come together with head managers to discuss about or share ideas to promote business stability , they also come to give appraisals , and offer promotions to members of staff working really hard in the business .For example at Sgs college surveys are take as well as voice of learner meetings , This elaborates and enhance the colleges development because ,they are finding ways on improving the business. This is the best
Effective communication allows employees to offer feedback and to provide creative ideas to help enhance and change business practices, policies, and procedures. Developing feedback boxes and hosting town home meetings creates an inclusive environment and helps to uplift employee