Operation Management Essay

1996 Words8 Pages
File: ch01, Chapter 1: Operations Management True/False 1. Operations management is concerned only with the day-to-day operations of a firm’s productive systems. Ans: False Difficulty: Easy Feedback: The Operations Function 2. A warehouse operation is an example of a physical transformation process. Ans: False Difficulty: Easy Feedback: The Operations Function 3. A retail operation is an example of an exchange transformation process. Ans: True Difficulty: Easy Feedback: The Operations Function 4. Operations management designs, operates, and improves productive systems. Ans: True Difficulty: Easy Feedback: The Operations Function 5. To be effective an operations manager needs an integrated view of business organizations. Ans: True Difficulty: Easy Feedback: Evolution of Operations 6. The systematic analysis of work methods is known as scientific management. Ans: True Difficulty: Easy Feedback: Evolution of Operations 7. Operations research is concerned with the systematic analysis of work methods. Ans: False Difficulty: Moderate Feedback: Evolution of Operations 8. Mass production refers to high-volume production of a standardized product. Ans: True Difficulty: Easy Feedback: Evolution of Operations 9. Emphasizing the strategic role of operations enhances the competitiveness of U.S. companies. Ans: True Difficulty: Easy Feedback: Operations Strategy 10. The adaptation of mass production to emphasize efficiency, rather than quality is known as lean production. Ans: False Difficulty: Moderate Feedback: Evolution of Operations 11. The set of activities that create and deliver products to the customer is known as the supply chain. Ans: True Difficulty: Moderate Feedback: Evolution of Operations Management 12.

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