Online Shopping Roles

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1. Introduction With the development of technology, the Internet has rapidly evolved into a global phenomenon, and it has totally changed the ways people do business (Rowley, 1996). Internet has led to a new type of transaction which is online shopping in recent years. More and more people choose to purchase products on the Internet, instead of visiting an ordinary store. An online survey conducted by InsightXplorer Ltd. in November 2009 indicates that up to 86 percent of the Internet users in Taiwan have once purchased products online. The author wants to investigate into this phenomenon of online shopping trend. 2.1 Motive and purpose Many journals have discussed about online shopping behaviors from shopper’s points of view. Online shopper’s benefit perception and perceived risk have been investigated thoroughly in the past years. However, there are few researches involving the role of online sellers. Once the demand of certain products appears, the will be a sufficient supply follows. Thus, this research focuses on the role of online sellers in online purchasing behavior. Both the benefit perceptions and perceived risks of online sellers will be included. This research paper aims to find out (1) college students’ attitudes toward online shopping, (2) the causes that more and more college students purchase products online, and finally (3) the causes that college students choose to be online sellers as their part-time jobs. 2. Literature review Benefit perception and perceived risk choices can affect people’s willingness to involve in the online shopping behaviors. The author will first look into certain previous studies to define the terms of favorable “benefit perception” and disadvantageous “perceived risk.” 3.2 Definition of “online shopping” Online shopping is “the process consumers go through to purchase products or services over the

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