Ob Report

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Table of Contents Introduction to Tangri-La Resort.................................................................3 Organizational Chart and Department Budget Overview Top management level........................................................................4 Room Division....................................................................................5 Food and Beverage.............................................................................9 Housekeeping....................................................................................13 Kitchen / Stewarding.........................................................................15 Recreation..........................................................................................18 Human Resource................................................................................21 Security..............................................................................................36 Sales and Marketing..........................................................................38 Accounting........................................................................................41 Conclusion..................................................................................................43 References..................................................................................................44 Introduction Tangri-La Resort is strategically located in the centralised part of Singapore near the most popular destinations the beautiful island nation has to offer. It also operates in the key business area of

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