It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets. I can find out an individual’s preferred communication methods by: asking the client, reading their care plan, ask relatives, ask colleagues, medical notes et WHY IT IS INPORTANT TO OBSERVE AN INDIVIDUAL REATION WHEN COMMUNICATING . This might be through the use of body language, facial expressions, gestures, tone of voice, touch or contact, signs, symbols, pictures, objects and other . It is very important to be able to recognise what a person’s body language is saying, especially when as a health or social care worker you are dealing with someone who is in pain, worried or upset. You must also be able to understand the messages you send with your own body when working with other people barrier to communication.
When communicating with other people, it is important to adapt to meet their needs. If I am trying to pass on information to someone who is not in the area I work , it would be unhelpful to use wording that they would not understand so what I would have to do is put it to a point where they understand as to what I am saying. When speaking to a parent who is upset or angry, I must remain calm and ensure that the instructions i give them are
1 - Introduction to communication in health, social care or children's and young ... | | 1 - Understand why communication is important in the work setting | 1.1 Identify different reasons why people communicate: People communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. To work with people with mental illness, communication plays a very important part to make sure that the best provision is created for all. There are many different reasons why people communicate. People communicate to share information and express a need. They communicate to learn new things and develop learning.
When communicating with clients make sure that their preferred method of communication is used and make sure that any specific aids they need are available such as hearing or seeing devices and any additional resources such as translators or signers can be organised if required. Describe the factors to consider when promoting effective communication. Make sure that the client feels comfortable within the working environment. But ensure from a safety point of view that any local requirements, such as physical exit route is available One of the most important roles in effective communication is body language Make eye
1.1 Explain the importance of meeting an individual’s communication need. Idividuals who have communication problems need support to enable them to express themselves effectively. That is why its important for the carer to be aware of the individuals preferred method of communication and to use this, as this is their major way of communicating their needs and preferences. Communication is a basic human right. Without communication the individual is unable to realise or exercise their rights.
Effective communication is important as it ensures that information is: clear, concise, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service delivery. It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. It is important to observe an individual’s reactions when communicating with them as it helps give a better understanding of what they are trying to express in the situation, their reaction may show positive or negative reactions to what is being said or done that helps gauge their needs and whether any changes are needed.
Interacting with people is very important. Your role and practices can have a big impact on the communication with an individual who has specific communication needs. Your role as a support worker is to always give supporter and encouragement to the person in everyday activities. Your practices may be affected if you do not have a good understanding of the individuals specific communication needs, as you may not be able to communicate fully with the person, which could result to their needs being unmet. It is important that we don’t focus on the person specific communication, so that the basic skills of effective communication are not being forgotten.
• To give and receive information. Staff need to communicate effectively with each other, sharing vital information, so that the young people are looked after safely and receive coordinated care. Young people often make demands in order to get their needs met but what they demand isn’t necessarily the best solution. Their expectations and reasons for decisions being made need to be communicated well. • To clarify understanding.
It is important to know a person’s individual needs when relating to communication, because it allows yourself to create or use various methods in order to support individuals with communication difficulties. For example, a person with Dementia may struggle with communication therefore speaking clearly and slowly may assist in their
Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships which will then lead to a good quality care for my service users. With service users I initially need to establish a service users ability, needs and preferences in relation to communication needs and develop a plan of action to provide appropriate support that meets the service users communication needs and methods. The assessment involves observation questions and regarding information on a number of areas including ways and their preference of communication by service users which support process of completing the service users person centred plans. Any changes to service users’ needs need to be recognized and care plans changed to support the changes. When conversing with service users I ensure I speak in an informal relaxed way I