Maxine Nethercott 1. Unit 6 Understand the role of the Social Care Worker The differences between working and personal relationships in the care settings. Is that in a working relationship that is a place where you work, you are part of a team, you get paided for what you do, you have to follow Policys and Producers and follow the legistration , you have boundries to follow e.g. not giving out your personal information about yourself your home address or phone number. You need to respect them and understand their needs, you also need to build up a good working relationship so they can trust you .You are responsible for looking after them , you must like the person you work with .
The role of a health and social care worker. 1.1 Explain how a working relationship is different from a personal relationship The difference between a working relationship and a personal relationship is that a working relationship has certain boundaries, professional codes of conduct and employer policies and procedures. In your working relationship you would be friendly, have a different approach to people, treat them with equality and you would know your role and responsibility. You would not share personal information as you would with friends and family and confidentiality is a key factor. Also a working relationship should have no emotional attachment and is based around your job, where as a personal relationship does have an emotional attachment due to having family and personal friends which is not work related.
CU2546 - The role of a Health and social care worker Performance Criteria 1.1 Difference between working and personal relationship The difference between a working relationship and a personal relationship is that:- A working relationship has boundaries, professional codes of conduct, employer policies and procedures, you should be friendly but have a different approach you should treat the customer with equality and you would know your role and responsibilities and you should not share personal information and should not have an emotional attachment and is primarily based around your job role. A personal relationship has an emotional attachment due to having family and personal friends and is not work related. 1.2 Describe different working relationships in Health and Social Care Settings The different working relationships in health and social care setting come in 3 ways e.g. policy making, administration, and the hands on staff (care assistants) The working relationship in health and social care starts with the policy making , the Team need to know everything from the law to the public sector they will then pass on the details to the administration team who will then compile the correct forms for completion by the hands on staff giving them information on the customer and ways of feeding back correct information for reporting back. There is then the hands on staff who will implement all these procedures in their daily jobs.
LEVEL 2 CERIFICATE IN PREPARING TO WORKING IN ADULT SOCIAL CARE ASSESSMENT 1 WORKING IN ADULT SOCIAL CARE QUESTION 1 EXPLAINE HOW A WORKING RELATIONSHIP IS DIFFERENT FROM A PERSONAL RELATIONSHIP They both apply in different sphere; the first determination refers to work related aspects e.g. professional codes of conduct, employer policies and all relevant procedures according to which ''we needs to perform our daily duties'', as the second one applies to private life. In our 'working relationship' we are friendly to other colleagues, individual service users or employers. However, we would not share any sensitive data in relation to our work with third parties; that how we do when we met our friends and talk about non-work related aspects. 'Working relationship' is not that emotional like 'personal relationship', even sometimes we come across strong and intensive feeling, but then we need to remember to follow appropriate guidelines and procedure, which apply in our work environment.
If you have a disagreement with a colleague, this would have to be resolved in a calm and professional manner, not letting feelings cloud your judgement. Whereas in a personal relationship feelings are the main component in the relationship not logic. Also in a professional relationship you must be conscious that people who you are working with may not have the same sense of humour or attitude as you may have, which means that you must be mindful of this when communicating with them. For me this is a key component of my professional and personal life as my partner who I live with works in the same setting as me, so I spent my day separating my personal life from my professional, we do cross paths but we have a rule that we do not talk to each other at work unless it is about professional duties/issues and another rule is that we can only talk about work on the journey to and from work, this just allows us to separate the professional and personal relationship. 1.2 Describe different working relationships in health and social care settings.
Understand the role of the social care worker 1.1 Explain how a working relationship is different from a personal relationship It's different as you can't look upon them as a close friend or relative, we have to keep it on a professional level and not to have any favourites.1.2 Describe different working relationships in social care settingsWorking with the residents relativesWorking with the managerWorking as part of a team with carers2.1 Describe why it is important to adhere to the agreed scope of the job roleIt is important to adhere to the agreed scope of the job as you should follow regulations and procedures in a professional manner.2.2 Outline what is meant by agreed ways of workingAn agreed way of working is a policy or procedure in your organisation which you need to abide by e.g. moving and handling – there should always be 2 carers when using the hoist.2.3 Explain the importance of full up-to-date details of agreed ways of workingIt is important to have up-to-date agreed ways of working as there may be changes in policies within law. Your company may have to implement them to help protect the vulnerable.3.1 Explain why it is important to work in partnership with othersIt is very important to work in partnership with others as they may be able to provide useful information to support you in your work e.g. a relative. You may be also be able to provide useful information to support them in being part of the individuals lives.3.2 Identify ways of working that can help improve partnership workingGood communication can improve partnership working a lot as you need to be able to communicate with your work colleagues.3.3 Identify skills and approaches needed for resolving conflictsGood communication skills is needed to resolve conflicts and also approach them in a calm and polite way to resolve the matter.3.4 Explain how and when to access support and
Honest at all times. Once you build up a friendly relationship you may be less formal when speaking, butAlways respectful. Be able to work in ways that are agreed with the employer (2.1) 3. Describe why it is important to adhere to the agreed scope of the job roleTo ensure health and safety regulations are followed and the welfare of the service user is paramount But always making sure that our (care workers) health and safety is considered too. Rules of employment are set for valid reasons and must be followed in respect of your job role and employer, also The law and
Mutual respect and understanding is a key factor in developing a good working relationship. A personal relationship is a relationship formed through choice, with someone who you like, who you may share interests and feelings with. In a personal relationship there are no sets of rules and procedures to follow and you are able to voice your personal opinions, thoughts and feelings. A personal relationship is therefore formed simply because you like that person and choose to have that relationship with them whether it is a family relationship, friendship or sexual relationship. 1.2 In the health and social care setting there are many different working relationships.
A personal relationship is a relationship formed through choice, with someone who you like, who you may share interests and feelings with. In a personal relationship there are no sets of rules and procedures to follow and you are able to voice your personal opinions, thoughts and feelings. A personal relationship is therefore formed simply because you like that person and choose to have that relationship with them whether it is a family relationship or friendship. 1.2 Describe different working relationships in social care settings Ans. Management and staff, staff and service users, staff and healthcare professionals(For example: cares and nurses ,social workers,Doctors etc..) 2.1 Describe why it is important to adhere to the agreed scope of the job role Ans.
Mutual respect and understanding is a key factor in developing a good working relationship. A personal relationship is a relationship formed through choice, with someone who you like, who you may share interests and feelings with. In a personal relationship there are no sets of rules and procedures to follow and you are able to voice your personal opinions, thoughts and feelings. A personal relationship is therefore formed simply because you like that person and choose to have that relationship with them whether it is a family relationship, friendship or sexual relationship. 1.2 – Describe the different working relationships in health and social care settings in the health and social care setting there are many different working relationships.