Also the employer has a duty of care for the staff members to ensure that the working conditions are safe and suitable to deliver the service to the individuals. Duty of care is a legal obligation that is usually imposed on an individual person requiring them to keep to a standard of reasonable care while undertaking or performing acts of duty that could possibly harm others. Having a duty of care towards the people you work with is not just unique to social care; all professions who work with people have a duty of care. These people can be nurses, doctors, teachers, midwives, foster carers, and many more. Thinking about the duty of care that you owe to people is helpful when you are planning your work.
1.1– A working relationship is where you are placed with other people and work as part of team where each individual is working following professional codes of conduct, towards shared goals. You work a set procedure and have a role in what you do. Time limits and boundaries apply and you do not have to like the people you work with but need to keep personal opinions and feelings to yourself. Mutual respect and understanding is a key factor in developing a good working relationship. A working relationship must be kept professional and formal.
Honest at all times. Once you build up a friendly relationship you may be less formal when speaking, butAlways respectful. Be able to work in ways that are agreed with the employer (2.1) 3. Describe why it is important to adhere to the agreed scope of the job roleTo ensure health and safety regulations are followed and the welfare of the service user is paramount But always making sure that our (care workers) health and safety is considered too. Rules of employment are set for valid reasons and must be followed in respect of your job role and employer, also The law and
No matter who it is you are addressing you must always ensure that you maintain a professional manner. OUTCOME 2 2.1 It is important to adhere to to the agreed scope of the job role as this sets out the boundaries in your job role, it enables you to know your responsibilities and your role. It is also a way of knowing you own competence level and skills, and to know you job role. 2.2 Agreed ways of working are your policies and procedures, guidelines and individuals care plan. To carry out agreed ways of working you follow the care plans.
Be able to work in ways that are agreed with the employer 2.1 Describe why is it important to adhere to the agreed scope of the job role - In my working relationship, I agree to follow: A. Job Description: it outlines the responsibilities, duties, to which I am responsible, including working hours and rates of pay. B. Policies: it gives a broad outline for the way people should work and identifies the boundaries, and will often relate to laws. C. Procedures: it goes alongside policies and explains in detail how to perform day-to-day activities.
Be able to work in ways that are agreed with the employer 2.1 it is important to adhere to the agreed scope of the job role as it allows you to understand your own limits and understand the boundaries within your speciffic job role. It also gives you the chance to understand your own level of competency within a desired area, and sets out a 'map' of training that may or may not be needed so as to better prepare you for key tasks that if not properly trained in could cause harm to yourself and others around you. 2.2 It is important for an employee to know where all up to date copies of company policies, procedures and guidelines are kept so as to maintain an understanding of all things important to their job roll. All company information
Outcome 1 – Understand Working Relationships in Social Care Settings 1.1 A personal relationship is when two individuals may have an intimate and close interaction between one another. An example of this is what a man and a woman who romanticize each other without being in a client-to-service-user situation. A working relationship is a relationship where one person is an individual or a group of people that another person has been tasked to work for or provide a specific service. An example of this is when a service user and a support worker have no intimate or personal feelings towards each other on either side of the relationship. The working relationship should be more based on listening to the support workers guidance to provide that said service and not engage in any intimate or personal interaction.
Outcome 2 2.1 It is important to adhere to the scope of your job role as this sets out boundaries in your job role, enables you to know your role and responsibility, knowing your own level of competence and skills, to know your job role, if someone asks you do another role it wouldn’t be ok if you carried out the tasks because you aren’t trained for it and you could injure yourself or others around you. Outcome 3 3.1 Working in partnership with others enables you to perform tasks that would be impossible on your own, such as hoisting a service user or performing checks on medication. Colleagues are not the only people you can benefit from working in a partnership with however, the families of service users, the service users themselves, doctors, nurses, occupational therapists, social workers and a multitude of other healthcare
Understand the role of the social care worker 1.1 Explain how a working relationship is different from a personal relationship It's different as you can't look upon them as a close friend or relative, we have to keep it on a professional level and not to have any favourites.1.2 Describe different working relationships in social care settingsWorking with the residents relativesWorking with the managerWorking as part of a team with carers2.1 Describe why it is important to adhere to the agreed scope of the job roleIt is important to adhere to the agreed scope of the job as you should follow regulations and procedures in a professional manner.2.2 Outline what is meant by agreed ways of workingAn agreed way of working is a policy or procedure in your organisation which you need to abide by e.g. moving and handling – there should always be 2 carers when using the hoist.2.3 Explain the importance of full up-to-date details of agreed ways of workingIt is important to have up-to-date agreed ways of working as there may be changes in policies within law. Your company may have to implement them to help protect the vulnerable.3.1 Explain why it is important to work in partnership with othersIt is very important to work in partnership with others as they may be able to provide useful information to support you in your work e.g. a relative. You may be also be able to provide useful information to support them in being part of the individuals lives.3.2 Identify ways of working that can help improve partnership workingGood communication can improve partnership working a lot as you need to be able to communicate with your work colleagues.3.3 Identify skills and approaches needed for resolving conflictsGood communication skills is needed to resolve conflicts and also approach them in a calm and polite way to resolve the matter.3.4 Explain how and when to access support and
Title – Understanding the role of social care worker Ref – 26 1. Understanding working relationships in social care settings 2.1 Explain how a working relationship is different from a personal relationship – Personal relationships, for example family and friends involve emotions and higher levels of intimacy than working relationships. Working relationships are more formal and people tend to behave in more or less the same fashion all of the time, this allows me to be more purposeful in my work and to give and receive trust and respect between me and my colleagues and also the people I support daily. Working relationships also means I can leave my work behind at the end of my shifts and they also protect me by giving me professional boundaries. 2.2 Describe different working relationships in social care settings – The different working relationships in social care settings are between the caregivers and the service users, caregivers and professional bodies such as GP’s, psychology, dentists etc..., Caregivers and the service user’s family members, and also between colleagues and management.