Assessment methodology Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information. STANDARDS 1 Understand the context of supporting skills for everyday life 1.1 Compare methods for developing and maintaining skills for everyday life 1.2 Analyse reasons why individuals may need support to maintain, regain or develop skills for everyday life 1.3 Explain how maintaining, regaining or developing skills
Unit 501 Use and develop systems that promote communication 1.1- Review the range of groups and individuals whose communication needs must be addressed in own job role In my work setting I have to communicate with lots of different people. From carers, other senior carers, management, service users their families and friends also other health care professionals. Good effective written and verbal communication and being able to use a variety of techniques promotes strong working relationships this will promote good quality care for the service user. Within my job role it is important that I communicate in the correct way to ensure that the needs of the service user is is understood and met. Before a new service user moves in to the home, either myself or the manager would go to visit the potential new service user to do an assessment this could be in their home, hospital setting or another home.
NVQ3 TASK B 206 Handout This handout has been designed to assist you during this staff induction, It should be used as a guideline, and read in conjunction with the rest of your induction folder contents. Agreed ways of working, means that this company, managers, colleagues and yourself, are bound to work to an agreed set of guidelines, policies, practices and procedures that have been prepared and designed to incorporate the whole company, and to bring consistency to the team as a whole. Limitations are set out within your job role description. Please identify these limitations, and ensure that you work within this role. Amongst the company's policies and procedures, you will find such guidelines, as 'equality and diversity'., and 'dealing with harassment and bullying at work' These policies exists to enable all employees to work cohesively.
The care plan will contain information on what support is needed for that visit, it identifies the level of support that a client requires with their health, personal and social care needs and should be followed. The carer should comply with all policies and procedures or agreed ways of working they enable us to provide a good quality service working within the legal framework. Encourage the active participation of an individual in care plan activities. Good communication with the client is an important part of making sure that the person is fully involved. Talk to the client, ask and explain what you are doing.
Samantha Mcintyre NVQ 3 Unit 2 – 1.1, 1.2, 2.1, 2.2, 2.3, 3.1, 3.2 Task 1.2 Mentor Meeting It is important for a carer to obtain feedback as this will let them know where they are doing their job well and also to be aware of any improvement that can be made in order to meet the needs of the service users. Improvements could include attending training courses or changing their attitude in some way, or simply remembering the dress code for work. Everyone reacts differently to receiving constructive feedback. Some may listen to all that is being said and take it all in and understand the reasoning for this, they will then make any changes they need to improve themselves. Others can become defensive as they may feel that they are doing everything right and that there are no changes that need to be made.
They are, however, attempting to instigate a “befriending” service whereby volunteers are to be drawn from the current membership and be given “key worker” roles within Tyne Trans, and receive some formal training in relation to this. The “key worker” role is one of providing one-2-one support to an individual client. The Key Worker will be expected to be available to offer the client their support, advice and guidance as and when required. Advice and guidance could include: • accompanying the client to GP & NRGDS appointments • accompanying the client to speech therapy & laser hair removal appointments • accompanying the client shopping for clothing and
3.2 – Identify the main points of agreed procedures for handling complaints. The complaints policy is a recorded and documented procedure that is available; the complaint is respected and listened to. Complaints are usually dealt with by members of staff including the manager if needed. Unit 2 – Principles of Personal Development in Adult Social Care Settings. 1.1 – Identify standards that influence the way adult social care job roles are carried out.
There are different health care professionals and different roles of care teams who you will come across in the care and support workforce you have your supervisors managers who both have an obligation to make sure that everything is being maintained for each service user. Families of the service user who you can gather information on the service user as to how they’ve been regarding their wellbeing, district nurses help with any problems health wise and gp’s and any other health care provider that you may come into contact with. 2.1 Describe why it is important to adhere to the agreed scope of the job role. It is important to adhere to your job role as part of an organisation you have to show that you can work well either with someone or as an individual giving each service user so that all aspects of workers role run smoothly and efficiently. 2.2 Outline what is meant by agreed ways of working.
1.1 Identify different reasons why people communicate To express needs, to share ideas and information, to reassure, express feelings, socialize, ask questions, share experience’s, give instructions, share opinions, give encouragement. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and informed choice regards to their care. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. In face to face communication the person listening may not always indicate verbally if they have understood or agree.
Communication is used to benefit relationships and maintain safety and consistency. All communication has an effect on the person you we are communicating with. In our job we communicate with person who we supporting, with their family and friends, with colleagues and other professionals. It is a two-way process called an interaction and it is important that we watch the effect so that any problems we can identified and deal with. People communicate through - speaking, facial expression, body language, position, dress, gestures - which called non verbal communication.