*To build a good relationship between the clients and carers. 2. Explain how effective communication can affect relationships in an adult social care setting between: • Colleagues and other professionals Good communication between colleagues and other health care professionals ensures that a clients needs are being met consistently and the correct care is being given at all times. • Individuals using the service and their carers Good communication between carers and their clients is vital so that a carer can always give the client what they want and need to live as comfortably as possible day to day and so that any problems can be resolved quickly and without any discomfort to the client. It also builds trust between the carers and the clients.
Assignment 301 Principles of communication in adult social care settings Question Booklet 301 Task A Question and Answers Ai Identify four different reasons why people communicate. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued Aii Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals Marks - Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. Individuals using the service and their carers - Individuals communicate with carers to express their needs and preferences and to ensure they are met.
As a project worker I would discuss the options and choices available to the individual to allow them an informed choice regarding their support. Communication with other staff members ensures effective team working and continuity of support. It is important to have good effective communication skills to ensure high quality support. Effective communication skills ensures information is being passed on efficiently between other staff
We all also need to do develop and maintain positive working relationships with colleagues and professionals who have contact with the service that you are a part of. We need communicate so we can share information with people who are using the services so they can provide and receive information. People who are using the service need to communication as they need to express the way that they are feeling, if they have any thoughts and ideas they will be able to express that, we need to maintain good working relationships with our colleagues as we will needs to share and receive information with them and knowing what support is needed if there is any. A client who is using the service will need to be able to communicate somehow to express if there is anything wrong with them or another client who is using the service. If there is a client who attends a day centre and a incident has happened at home the day centre will need to be informed of this.
Communication is an essential tool in everyday living. I as a carer need to communicate with my colleagues and all the service users, so they can express their needs to me and I can help them in everyday life. 2. Explain how communication affects relationships in the work setting. Communication affects relationships in a work setting, if I communicate well with my colleagues building trust and understanding between us it makes it easier to get things done.
1.1Identify the different reasons people communicate People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. The communication could be professional (formal), or personal (informal). Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. We communicate with many people in the care setting for many reasons, here are some examples: Clients – To give them choices, express their needs, to share ideas and information, to reassure, to express feelings, to build relationships, to ask questions; to share experiences. If a client is not feeling well it is essential that they are able to convey this to you.
1.1. Identify different reasons why people communicate. I have identified many reasons why people communicate such as wanting to share information that is important to the service user, information that can benefit the service user if the care worker is aware of their needs .Facial expressions are also used to communicate along with body language. Sign language is another way of communicating if the service user is hard of hearing. Effective communication with the service user helps them to gain trust with the care worker which will benefit them in many ways such as gaining confidence in their daily life and that their health is being looked after and cared for.
Two – way communication is required to form relationships and establish the boundaries . 4.Getting to know each other. Getting to know people by listening and talking to them enable to develop an understanding which will lead to stronger relationship in longer term. Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals: Effective communication in an adult social care setting between colleges and other professional is very important and have significant affect on service providing by them. Effective communication helps correctly exchanging information, develop understanding of the needs of an individual, Also forming a good working relationship and working partnership with benefits for everyone, especially individuals using the service.
Service users are able to communicate the way they wish to be cared for and express how they are feeling, by communicating staff are able to do their jobs properly as everyone is aware of what is expected of them and the care is provided to the highest possible standards. 1.2 Effective communication will give a positive atmosphere in the work place, this will cause the staff to be more positive and willing to help each other, staff members will all be aware of the jobs that need doing and will be happy to work as a team, by doing this the service users will feel safer and feel that they can approach a staff member with ease to help them with any problem. Effective communication is essential in building meaningful relationships and this can build trust and respect therefore creating a much happier and relaxed environment for all concerned. Outcome 2 – Understand how to meet the communication needs, wishes and preferences of an individual. 2.1 To be able to meet a service users needs I need to ask a lot of various questions so that I can understand what they are asking for and how they are feeling, I also need to take note of their body language as this can tell me a lot about how a person is feeling even without them telling me as when someone is sad or worried you can see it in the face, they may not make eye contact, with
TC201.1 Understand why communication is important in an adult social care setting. 1.1 Identify different reasons why people communicate. Communication is crucial for developing positive relationships with the residents and their familys. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. Communication is when two people or more exchange facts, feelings,ideas and impressions in ways that each person gains a common understanding of the message.