This helps to reduce the possibility of mistakes being made. It ensures appropriate care service delivery. It is important to communicate with your colleagues, so that all targets and outcomes are met. Effective communication is important so that yourself and the service user fully understand eachother. This includes using words, feedback, action, body language and gestures.
1.2- Explain how effective communication affects all aspects of working in an adult social care setting: Effective communication can affect many aspects of work,effectively communicating can help build levels of trust,help recording and reporting incidents, aid participation and help with service provisions. 1.3-Explain why it is important to observe individuals reactions while communicating with them: When communicating with an individual it is key to pay attention to reactions that the person gives off. This is because it allows one to understand what that the individual is expressing and to help meet the individuals needs.It helps to also notice any changes in an individuals needs and to enable effective communication. Outcome 2- Understand how to meet the communication and language needs,wishes and preferences of an individual. 2.1- Explain why it is important to find out an individual's communication, language needs ,wishes and preferences: It is important to find out an individual’s needs,wishes,and preferences because it allows the person to enable effective communication while trying to understand what an individual is trying to express.
2.Effective communication is vital between colleagues. It is essential to pass on important information regarding appointments, illness, medication changes and broken equipment for example as if information is not passed on it can cause mistakes, accidents and missed appointments etc and cause stress and mistrust between both colleagues and service users. A3. Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
The care plan will contain information on what support is needed for that visit, it identifies the level of support that a client requires with their health, personal and social care needs and should be followed. The carer should comply with all policies and procedures or agreed ways of working they enable us to provide a good quality service working within the legal framework. Encourage the active participation of an individual in care plan activities. Good communication with the client is an important part of making sure that the person is fully involved. Talk to the client, ask and explain what you are doing.
QCF Level 3 Health and Social Care David Mano CU2479 Promote Good Practice in Handling Information in Health and Social Care Settings Outcome 1 1.1 The current legislation tells us that we have to keep records and information safe and up-to-date at all times. Different companies keep various pieces of information. Different information is handled in different ways. We must follow the company policies and procedures about how to handle certain types of information, the policy will follow the guidelines as set out in the Data Protection Act 1998. As a carer we have the responsibility to make a record of the entire task that we perform in a clear way so that the information can be safely transmitted to the other carers and to the management.
501 .1 - Be able to address the range of communication requirements in own role Health and social care professionals need good communication skills to develop positive relationships and share information with people using services. We also need to be able to communicate well with people’s families and/or carers and our own colleagues and other professionals. It is important therefore, if we are considering a career in health and social care, to gain the knowledge, understanding and practical skills needed to develop effective interpersonal skills. There are several different forms of communication used in a health and social care environment. :Verbal communication Verbal communication uses words to present ideas, thoughts and feelings.
Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual. Tasks will be more successful with effective communication so you can discuss and gain information about the people you are caring for. With good communication between all those involved the individual is able to receive the best possible care. To develop within your role; effective communication is needed between your colleagues and managers so you are free to express what you think and how you feeling. b) Individuals using the service and their carers Effective communication is vital between carers and the residents.
1. People have different needs and preferences in relation to way they communicate. 2. Communication in the health sector has to be effective so that patients are kept informed about their care and treatment, and can express their needs, views and opinions. Aiv Explain why it is important to find out about an individual’s: a) Communication and language needs It is important that you make sure that you are able to communicate with people you support in the best way for them.
It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message. We need to build relationships with the service users that we work with, their families and our colleagues to enable us to work effectively. Relationships and communication skills are closely linked, as good communication will help to build good relationships. Relationships are influenced by the way we communicate this not only includes the language we use and how we listen to others but also our body language, gestures and facial expressions. If we do not communicate well with either a colleague or service user this could affect the way we work, as it could cause an atmosphere or tension in the work environment.
Unit 1 – Use and Develop Systems that Promote Communication Whilst at work it’s essential that I am able to communicate successfully with a variety of groups and individuals with changing needs and agendas. It’s imperative that I am able to adjust my communication style to meet the needs of those individuals. The group of people I communicate with are varied and include the following: - Young people within the service, Staff (I.e. team leaders and residential care workers). Operations and regional managers, Human resources, commissioning / placements and finance.