Nvq Level 3 Essay

1419 WordsMay 21, 20156 Pages
Unit Title: Principles of communication in adult social care settings Unit sector reference: PWCS 31 Level: 3 Credit value: 2 Guided learning hours: 17 Unit expiry date: 31/07/2015 Unit accreditation number: R/602/2906 Unit purpose and aim The unit develops knowledge of the importance of communication in adult social care settings, and ways to overcome barriers to meet individual needs and preferences in communication. This unit is aimed at those who are interested in, or new to, working in social care settings with adults. Learning Outcomes The learner will: Assessment Criteria The learner can: 1 1.1 Identify the different reasons people communicate 1.2 Explain how communication affects relationships in an adult social care settings Understand why effective communication is important in adult social care settings Exemplification Reasons may include:  expressing and sharing ideas, feelings, needs, wishes and preferences  obtaining and receiving information  forming relationships  getting to know each other Effects of communication may include:  encouraging participation  discouraging support and trust  creating equality  creating inequality  promoting empathy and shared understanding  discouraging empathy and shared understanding 2 Understand how to meet the communication and language needs, wishes and preferences of an individual © OCR 2010 2.1 Compare ways to establish An individual is someone the communication and requiring care or support language needs, wishes and preferences of an individual 1 Learning Outcomes The learner will: Assessment Criteria The learner can: 2.2 Describe the factors to consider when promoting effective communication 2.3 Describe a range of communication methods and styles to meet individual needs 2.4 Explain why it is important to respond to an individual’s reactions when communicating Exemplification

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