Prepare a set of notes to help you in this supervision session. In the notes, you must include an explanation of: Ai: What is meant by the term “duty of care” Duty of care means social care workers must do everything they can to keep the service users in their care safe from harm. Care workers have duty or the responsibility care this could include be assisting after service user’s safety, make choice, prepare meals, transportation, personal hygiene and other medical or physical needs. Employer also has a duty of care for staff members, to ensure that working conditions are safe, and suitable to deliver the service. Duty of care also involves safe guarding, protection of vulnerable adults from abuse and harm, social care workers have duty of care to report allegations and suspicions of abuse and whistle blowing policy.
Aii How the duty of care affects the work of a social care worker The social care worker must: * Adhere to the set rule of standards laid out by the organisation and not work outside their capabilities as this could lead to negligence, incompetence or abuse and cause harm to the service user, colleagues or self. * Always act in the best interest of the service user and their care needs, giving choice and promoting independence whilst treating them with respect, whatever their choices and
Promote independence of people we support which protecting them as far as possible from danger or harm. Respect the rights of people we support whilst seeking to ensure behaviour does not harm themselves or others. Uphold public trust and confidence in your service. Be accountable for the quality of my work and I take responsibility for maintaining and improving my knowledge and skills. 2.1 Explain the importance of reflective practice in continuously improving the quality of service protocol.
SUPERVISION NOTES A i What is meant by the term Duty of Care Health and Social Care organisations have what is called a duty of care towards the people they look after. That means that they must do everything they can to keep the people in their care safe from harm. It is not only the care establishment that needs to prioritise the safety, welfare and interests of the people using its services, but also the Care Workers of the establishment have the same Duty of Care. The employer also has a duty of care for staff members, to ensure that working conditions are safe, and suitable to deliver the service. Duty of care is a legal obligation that is usually imposed on an individual person requiring them to adhere to a standard of reasonable care while undertaking or performing any acts of duty that could possibly harm others.
These are in place not only to protect and guide individuals, but also their families, friends, their property, work colleagues, your employer and yourself. Working in care you are accountable for your own work and to take responsibility for maintaining & improving your knowledge skills. Keep accurate and up to date records and protect confidential information. Safeguarding individuals from harm or being treated unfairly. Understand that people have the right to make choices, help them to remain independent, fulfilling their
Unit- HSC025 1.1 Explain how a working relationship is different from a personal relationship. A working relationship is different from a personal relationship in many ways. In a working relationship, although you may gain a friendship, you must always remain professional. In a health and social care setting, you have to put the needs of the service user first, professionalism should be maintained at all times, so although you may not necessarily get on well with a colleague you must still keep a good working relationship. If you have a disagreement with a colleague, this would have to be resolved in a calm and professional manner, not letting feelings cloud your judgement.
You will find out about these by reading individuals’ care and support plans as well as communicating with them when you are together. It is important that you follow care and support plans and understand and respect what the individuals you work with say they need. Skills for Care provide a Code of Practice setting out your responsibilities. These are some of the responsibilities you will have to individuals you support: Protect their rights and promote their interests Establish and maintain their trust and confidence Promote their independence and protect them as far as possible from danger or harm Respect their rights and ensure their behaviour does not harm themselves or other people In your role, you will also be expected to: Uphold public trust and confidence Be accountable for the quality of your work and take responsibility for maintaining and improving your knowledge and skills Your employer may have a set of values for the service you will be providing.
It is important to remain professional but at the same a certain element of empathy will be required. These factors would also apply to their family and their friends. Other relationships in a Health and Social care setting are with that of the people you work with such as, colleagues, your manager,
Unit 204 introduction to duty of care in health,social care or children,s and young peoples settings outcome 1 understand the implications of duty of care 1 They also need to do their best to keep the individuals safe from harm and exploitation. Care professionals must make sure they dont do anything to fail to do something that could cause the individual harm,care staff should be apropriatley trained and confident in there role outlined in the codes of practice. 2 Duty of care affects our own work role by keeping individuals safe and not neglected or exposed to unnecessary risks, we owe the individuals we care for to keep them safe from harm and consider their best interests whilst treating them with dignity and respect . Outcome 2 understand support avilable for addressing dilemmas that may arise about duty of care 1, Dilemas are caused by the fact the individual has a right to make there own choices and take risks , but as a care worker we have a duty of care to keep them safe from harm and any unnecessary risks. I.e a diabetic client is refusing to follow a low sugar diet _ in this situation you wouls advise them of the consequences of their actions and give themall thr information to make an imformed choice , at no point can you stop the person making there choice , another example would be a client refusing medication you cannot force them to take them , but you need to make them aware of the risks if they dont .
The role of the health and social care worker 1.1 . Explain how a working relationship is different from a personal relationship As a support worker, I have a duty of care and must act in a professional manner at all times. The individuals that I support may consider me a friend and that is acceptable but there are boundaries as I have a working relationship with them and that should be made clear. My reason for being there is to support the individual and promote their independence. 1.2 .