UNIT 12: Principles of diversity, equality and inclusion in adult social care settings Learning outcome 1 – Understand the importance of diversity, equality and inclusion. 1.1 a. Diversity literally means difference. Diversity recognises that though people have things in common with each other, they are also different and unique in many ways. Diversity is about recognising and valuing those differences. Diversity therefore consists of visible and non-visible factors, which include personal characteristics such as background, culture, personality and work-style in addition to the characteristics that are protected under discrimination legislation in terms of race, disability, gender, religion and belief, sexual orientation and age.
Sharon Christopher Unit 203 Introduction to equality and inclusion in health, social care or children's and young people's settings Q5.1 Explain what is meant by: Diversity: differences between individuals and groups eg culture, nationality, ability, ethnic origin, gender, age, religion, beliefs, sexual orientation, social class. Equality: individual rights; giving choices; respect; services in response to individual need Inclusion: placing individuals at the centre of planning and support; valuing diversity Discrimination: direct discrimination; indirect discrimination; treating someone less favourably than others; effects of discrimination. Q5.2 Describe ways in which discrimination may deliberately or inavertently occour in the work setting A5.2 Discrimination may deliberately occur in the work place because they may be being treated less favourable, or treated differently because of their gender, age, race, disability, sexuality, or religion. Discrimination may inadvertently take place when a rule or policy that applies equally to everybody is more restrictive for people from a certain group. For example if a company gives information about its policies only in English.
How anti-discrimination is promoted? Ethical principle, putting the service at the heart of service provision: 4 4 Providing active support consistent with the beliefs Culture and preference of the individuals Promoting individuals’ rights Choices and wellbeing Balancing individual rights with the rights of others Dealing with conflict Identifying and challenging discrimination 6 6 Culture Beliefs Past events Socialisation Environmental influences Health and wellbeing Developing greater self-awareness and tolerance of differences Committing to the care value base Careful use of language Working within legal Ethical and policy guidelines DESCRIBE THE DIFFICULTY HOW TO OVERCOME BARRIER? (Barrier’s) Why? DID? YOU?
12-17 P3: Explain factors that may influence communication and Interpersonal interactions in health and social care environment. 18-23 P4: Explain strategies used in health and social care Environments to overcome barriers to effective communication And interpersonal interactions. 24-29 P5: Participate in a one- to- one interaction in a health and social care context. 30-31 P6: Participate in a group interaction in a health and social care Context. 32-33 M1: Assess the role of effective communication and interpersonal Interaction in health and social care with reference to theories of Communication.
Unit 2 – Equality, diversity and rights in health and social care. Sex Discrimination Act 1975 This is to protect both men and women against discrimination or harassment on the grounds of gender in employment, education, and advertising or in the provision of housing goods, services or facilities. Race Relations Act 1976 This act protects racial equality and ensures no person is discriminated against on the grounds of their race. It promotes good relations between people of different ethnic backgrounds. Mental Health Act 1983 This allows action to be taken, when necessary to make sure that people with mental health difficulties or learning difficulties get the care and treatment they need for their own safety and the safety and protection of others.
Describe situations where information normally considered being confidential might need to be shared with agreed others (4.4.3) 13. Explain how and when to seek advice about confidentiality (4.4.4) 1.Identify different reasons why people communicate To express needs, to share ideas and information, to reassure, express feelings, socialize, ask questions, share experience’s, give instructions, share opinions, give encouragement. 2. Explain how effective communication affects all aspects of working in adult social care settings Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and
50121906.cu151 – introduction to communication in health and social care or children and young peoples settings (l2) (3) (m) 1.1 Identify different reasons why people communicate. People communicate for many different reasons, to show there feelings,emotions,pain or something they want. It is important to understand different ways of communicating within a social work environment. 1.2 Explain how effective communication affects all aspects of own work. Effective communication is important as it ensures that information is clear and accurate.
There are various pieces of legislation which have been put in place to promote equality and reduce discrimination. These include: - The Disability Discrimination Act 2005 - The Special Educational Needs and Disability Act 2001 - The Race Relations (Amendment) Act 2000 - Racial and Religious Hatred Act 2006 - Convention on the Rights of the Child (UN, 1989) - The Human Rights Act 1998 - The Sex Discrimination Act 1975 (as amended) - Employment Equality Regulations 2003 Inclusive practice is about the attitudes, approaches and strategies taken to ensure that people are not excluded or isolated. This means welcoming people's differences and promoting equality by ensuring equal opportunities for all, most of all, aspects of diversity. Inclusive practice is about providing the
UNIT 2: EQUALITY, DIVERSITY AND RIGHTS IN HEALTH AND SOCIAL CARE This unit investigates how equality, diversity and rights are central to the effective operation of health and social care services. The unit explores discriminatory practice and its potential effects on patients/service users; the promotion of anti discriminatory practice by, for example, legislation and codes of practice, and the application of this to the health or social care workplace. The knowledge and skills gained from this unit will underpin many of the other units in the qualification and it is essential in preparing you for your period of vocational experience. Summary of Learning Outcomes: To achieve this unit you must demonstrate that you: 1. Understand concepts of equality, diversity and rights in relation to health and social care 2.
1.1 Identify different reasons why people communicate To express needs, to share ideas and information, to reassure, express feelings, socialize, ask questions, share experience’s, give instructions, share opinions, give encouragement. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and informed choice regards to their care. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. In face to face communication the person listening may not always indicate verbally if they have understood or agree.