Duty of care means that the Health and Social Care Workers must do anything it is reasonably possible to keep individuals from harm.
They need to think about following the policies and procedure, making risk assesements, respecting the rights of an individual or making risky choices, being aware of harm , making sure they have done anything is reasonably possible to avoid the danger, taking actions to keep the individuals safe and report the actions/dangers. Etc.
If someone don’t ensure the legal responsibility of keeping the individual safe it may affect your work role . That’s why all the training needs to be kept up to date , aways wash your hands before and after attending a resident , etc.
If one of the individual wants to do something that I might think it is dangerous, the individual have the right to make that choice and I need to respect it but I have the duty to make sure he is safe.
I can get additional support and advice from one of the senior member of staff, from the manager or deputy manager , one member of the family of the individual , friend , a doctor , a social worker or one member of the safeguarding team.
You need to respond to complaints in a polite, cordial, friendly and decent manner .It should be handled with due respect. We should show decency, decorum, diplomacy and dignity while responding to complaints.
The types of abuse are:
1. Physical abuse
2. Sexual abuse
3. Emotional/psychological abuse
4. Financial abuse
5. Institutional abuse
6. Self neglect
7. Neglect by others
is an act of another party involving contact intended to cause feelings of physical pain, injury, or other physical suffering or bodily harm. In most cases, children are the victims of physical abuse, but adults can be the sufferers too. Physically abused children are at risk for later interpersonal problems involving aggressive behavior, and adolescents...