Nvq Files Essay

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370 Unit overview SUPPORT INDIVIDUALS TO COMMUNICATE USING TECHNOLOGY Elements of competence 370a 370b 370c 370d Identify technological communication needs Support individuals to communicate with others using technology Help other people to interact with the individual using technology Observe and evaluate the use of technology About this unit For this unit you need to work directly with people who require technology to enable them to communicate. Scope The scope is here to give you guidance on possible areas to be covered in this unit. The terms in this section give you a list of options linked with items in the performance criteria. You need to provide evidence for any option related to your work area. Communication methods could include: the individual’s preferred spoken language; the use of signs; symbols; pictures; writing; objects of reference; communication passports; repetitive behaviours; other non verbal forms of communication; human and technological aids to communication. Key people include: family; friends; carers; others with whom the individual has a supportive relationship. Your knowledge and understanding for this unit will relate to legal requirements and codes of practice applicable to the scope of your work and others with whom you work; the nature of the work you are undertaking; your role and level of responsibility within your organisation (eg whether you have responsibility to support the work of others); the individuals, key people1 and others with whom you are required to work and the degree of autonomy you have for the management of your own work activities. Values underpinning the whole of the unit The values underpinning this unit have been derived from the key purpose statement2, the statement of expectations from carers and people receiving services, relevant service standards and codes of practice for health and

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