Nvq 3 - Unit 306 – Work with Other People in a Business Environment

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Unit 306 – Work with other people in a business environment 1. Understand how to support an organisation’s overall mission and purpose 1. Explain how the organisation works Mid Yorkshire Hospital Trust employs a large workforce of over 8000 people including doctors, nurses, surgeons and midwives and also a large number of non-medical staff including receptionists, waiting list clerks and co-ordinators. The employees create a diverse workforce to provide the best quality secondary care to a diverse population. A combination of these specialised staff and specialist equipment provide patient care and treatment. Sometimes this is accessed by patients in an acute way via the accident and emergency department. Patients can also enter in to the system via referral from their GP, Dentist or optician. The trust has to meet certain waiting times targets set by the government. All patients referred in to the trust must be treated within eighteen weeks of referral. Patients who are referred in to the trust due to a suspicion of cancer must be treated within sixty-two days if they are diagnosed. The trust faces financial penalties if these targets are not met. 2. Explain the organisation’s mission and purpose Mid Yorkshire Hospital’s mission and purpose is to provide medical care to the community in acute and specialist health circumstances to the Wakefield and Kirklees areas. The trust treats the diverse population without prejudice. The following statement is taken from the Mid Yorkshire Hospitals intranet: “In everything we do, our patients come first. And whether it is providing care and treatment, operating our IT systems or ensuring our environment is pleasant and welcoming for our patient’s, all our staff play a vital part in this.” This explains that patient care is the highest priority for the trust. Staff also have

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