Unit 4222-324 (HSC 3029) Outcome 1, 1. Explain the importance of meeting an individual's communication needs. The importance of meeting somebodies communication needs is because if they cannot communicate effectively then you can understand what they are trying to express. Different people have different communication methods or methods that they prefer to use, so we should support them when using their preferred method of communication. Without communication people cannot express their needs or wants, so therefore it is a basic human right.
There would then be some kind of medical intervention such as medication, operations or counselling. The individual would then be re-examined by medical professionals. If their condition is cured, they would no longer need to use social care services and would no longer be helped. If they are not cured, the process would begin over again, using a different kind of medical intervention. However, this may lead to mistrust between medical professionals and the disabled individual, leaving the individual feeling abandoned, isolated and let down.
It is also important that I speak slowly and clearly, using terminology that is at a level the individual can understand. If I raise my voice when speaking it could cause an individual to become upset or agitated. This could result in them losing confidence in my ability to help them with their daily life. It is important to build relationships with each individual which will help me to know how they are feeling and also be able to read their body language. 1.3 Ways in which the environment may help communication are things such as good lighting, background music, relaxed and happy environment.
This form is shorter than the others, as the fact that the patient is expected to remain alert during the procedure makes some of the information covered in forms 1 and 2 unnecessary. The use of this form is optional. • Form 4 for adults who lack capacity to consent to a particular treatment. As no-one else can give consent on behalf of such a patient, they may only be treated if that treatment is believed to be in their ‘best interests’. This form requires health professionals to document both how they have come to the conclusion that the patient lacks the capacity to make this particular healthcare decision, and why the proposed treatment would be in the patient’s best interests.
NVQ Level 2 Questions INTRODUCTION TO COMMUNICATION 1.1 Identify different reasons why people communicate To express need to share ideas and information, to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences. Communicating it is the primary form of transmission and reception of information. 1.2 Explain how effective communication affects all aspects of own work A good communication help to understand people needs, build trust prevents misunderstanding. When communication is well set up, allows you to provide better customer service, saving time and avoiding misunderstandings. For example in the case of a member whose primary language is not English, it is good practice to make use of plain English, easy to understand.
This includes using words, feedback, action, body language and gestures. With effective communication service users and family will enjoy the services provided. 1.3 Explain why it is important to observe an individual reactions when communicating with them All communication has an effect on the person that you are communicating with. Interactions a two way process, it is important to watch the effects so that any problems can be identified and dealt with. In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures.
One of the important ethical issues to check, is that you do not know the person, and that you are not connected in anyway that is inappropriate, this is called a dual relationship this may be unavoidable in small towns, we would also need to assess that that there are no sexual attractions, on this basis the therapist may decide they cannot work with the client, and may offer the client an alternative therapist. The prospect that this could happen must be explained to the client in the initial consultation, so you can build trust, and the client can feel that you are working in their best interests. It is also important to make sure that the power of the relationships formed between therapist and client is of an equal one, it is extremely valuable to empower your client, and not take the power. The only time a therapist should show authoritarian power is when using inductions which require this
This is because they may not want to be recorded and if they find out, you may not be able to use the information gathered. Feedback Feedback is when you give back information of what you have found from your research to those who were involved. This is because they may want to know how their input helped in the outcome of the overall research and find out if the research was a success. Vulnerable People Vulnerable people are those that need to have their feelings handled with special care. You need to address them in a way that will not upset them or make them feel unhappy.
However, if they feel that people are really attuned to their concerns and want to listen, they are likely to explain in detail what they feel and why. Active listening allows individuals to end conflict or avoid conflict by making sure each party understands what the other is saying. Identify
A) communication and language needs. To ensure you use the correct method of communication which is most effective for the individual so you can be sure they understand the information you are giving them and that you can communicate efficiently. B) wishes and preferences. It is important to find out about an individuals needs and preferences so you can deliver support to them in a way which promotes choice and dignity for the individual as well as deliver the care they need and expect. Av.