By understanding we mean Processing and making sense of what people say Understanding words being spoken Understanding the rules of grammar used. By communication we mean the way in which language is used to interact with others, Using language in different ways to question, clarify, describe and debate. Using non-verbal rules of communication: listening, looking, and knowing how to take verbal turns and how to change language use to suit the situation. The ability to take into account other people’s perspectives, intentions and wider context. We need all three elements in order to get our messages across.
1. Understand why communication is important in adult social care settings 1.1. Identify different reasons why people communicate. A. The different reasons for communication is, talking verbally to a person so they listen to and understand what is being said.
this written report Verbal - involves an audible means of interacting with another through the use of words and/or sounds - for e.g. the presentation of this report Non-Verbal - invokes the use of facial expressions, body language, gestures, signs, and use of space to convey a message Nonverbal communication can be referred to as the single most powerful form of communication. To some extent, it is involuntary and comes as naturally as breathing. More than verbal or even written, nonverbal communication cues you in to what is on another person’s mind. The best communicators are sensitive to the power of the emotions and thoughts communicated non-verbally.
When you support someone, you will get to know and talk to them, and a relationship will grow. Professional relationships are built on respect, trust and good communication. Professional requirements and the Code of Practice relevent to the country you work in bind you to deliver a certain standard of service and behaviour. The Code of Practice covers issues such as treating people with respect, behaving honestly and being trustworthy, maintaining confidentiality and working in the best interests of the prople you support. 1.2 Explain how communication affects relationships in adult social care settings.
1.2 Effective communication affect all aspects of our work. It’s important to communicate as getting information can assist with the care we give. It can also help us to find out likes and dislikes, to improve quality of life. 1.3 Its important to observe an individual’s reaction when communicating with them so you can get an idea of how that person is feeling, we communicate through speaking, facial expressions, body language, position, dress and gestures. Body language is the most important way of communicating without using words.
1 - Introduction to communication in health, social care or children's and young ... | | 1 - Understand why communication is important in the work setting | 1.1 Identify different reasons why people communicate: People communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. To work with people with mental illness, communication plays a very important part to make sure that the best provision is created for all. There are many different reasons why people communicate. People communicate to share information and express a need. They communicate to learn new things and develop learning.
Unit 301 Principles of communication in adult social care settings Outcome 1. Understand why effective communication is important in adult social care settings. 1.1 Identify the different reasons people communicate. Reasons why people communicate are to obtain and receive information, to get to know each other and form relationships. In an adult social care setting communication is important to express and share ideas, feelings, needs and wishes and preferences.
Unit 201 – Principles of communication in adult social care settings Identify different reasons why people communicate. To form relationships with others – Give guidance, encouragement, support, build and gain trust and respect. To share information and knowledge – Share past and present experiences, follow or provide instructions. Express needs and opinions – If suffering any pain or discomfort, share feelings and emotions. Explain how effective communication affects all aspects of working in adult social care settings.
We all think differently and communicate in different ways. The people you are supporting will communicate because they are motivated by what they need. 1.2 Explain how communication affects relationships in an adult social care setting. Good communication is the key to a productive relationship between the patient and carer. Colleagues who are articulate with passing on important and general information will ensure that the care they are providing is of a high standard it will also contribute towards developing supportive relationships with the users is effective, eliminating possible mistakes.
21 Principles of communication in social care settings 1. Understand why communication is important in adult social care settings. 1.1 Identify different reasons why people communicate. Reasons may include: * expressing and sharing * ideas, feelings, needs, * wishes and preferences * obtaining and receiving * information * getting to know each other 1.2 Explain how effective communication affects all aspects of working in adult social care settings. Effective communication can affect: * service provision * teamwork * participation, support and trust * empathy and shared understanding * recording and reporting 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.