Nvq 2 Essay

5336 Words22 Pages
CU1515 - Introduction to communication in health, social care or children’s and young people's settings (L2) (3) (M) 2.1 Find out an individual’s communication and language needs, wishes and preferences (0/9) I can find out an individual’s preferred communication methods by: asking the client, reading their care plan, ask relatives, ask colleagues, medical notes etc 2.2 Demonstrate communication methods that meet an individual’s communication needs, wishes and preferences (6/9) Everyone has a slightly different style of communicating this is one of the things that make every individual unique. As we know communication is a two-way process and effective communication requires everyone involved to be able to express their own thoughts and messages and to understand the communication of others. 2.3 Show how and when to seek advice about communication (0/9) There are times when a carer feels inadequate and unable to understand, comprehend or absorb the communication and the issues involved, it may be a matter on learning, training, street knowledge or complexity of information. The carer may feel ineffective, personally involved,, out of their depth or have strong feelings (i.e. religious convictions which affect care needs). It may be that a little counselling, advice, training, perspective may be required on issues, but where the carer is not in control of the situation, advice must be sought at the most appropriate juncture, and this should not be seem as a weakness, but as an understanding that there are limits to our ability to deal with all situations and knowledge. It is important to realise that whilst inexperience my be an issue in seeking advice about communication, all individuals have issues from time to time, sometimes because of family history or things that have happened in the past which are brought back to light by certain
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