Nt1330 Unit 1

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Unit 1 introduction to communication in health, social care or children’s and young people’s settings 1.1 people communicate to say how they fell or if there in pain they will talk to you to let you know what’s is happening .or in a work place ie in social work communication will be used to let each other know what work or care is needed for the client. 1.2 I would communicate via using communication books or having meetings with my line manger or people i work with. Effective communication is very important because it ensures that information is clear, accurate, and not judgmental and will help prevent any mistakes that could be made as well as making sure that appropriate care is given. 1.3 Its important to see some ones reactions to see if they understand you or what was said to them also if there in pain or tired there reaction will show that as well as it could be there way of communication. 2.1 I would be able to find out a individuals preferred form of communication by either asking the client or people i work with or it might be stated in the clients care plan plus the family could give ways in which could be used to communicate with the client not to mention any medical notes as well. 3.1 It could be when someone is speaking a different language or uses sign language to communicate. Or in other cases it could be…show more content…
Confidentiality is also important because the client may not trust a support worker who may not keep any information confidential. Or the client may not fell valued or able to keep their self esteem if their personal information is shared with others. Or the client may fell at risk if details of their property and their habits are shared
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