Nonverbal Communication In Health And Social Care

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Health and Social Care professionals need good communication skills to be able to interact with service users and develop positive relationships with their clients. The two main types of communication are verbal and non-verbal. Verbal communication consists of using speech to broadcast messages across to people, such a telephone calls or face to face conversations. Non-verbal however is the opposite. To communicate non-verbally would consist of using technology such as e-mail or texts, or using sign language or picture messages for others who cannot use speech to be able to interact with each other. Even the way you present yourself is a way of communicating how you feel. Facial expressions and body language are two main interactions of showing how you feel without actually speaking. Different service users have different ways of communicating. Effective Communication is an essential skill practised by Health and Social Care practitioners to ensure they are effective at meeting the needs of every service user. In order to communicate effectively you must be speaking clearly so everyone can hear and understand what you are trying to get across. You have to use appropriate language and speak and the correct pace as some service users may find it difficult to understand the message they are…show more content…
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