Messages can be sent to people through gestures; Facial expressions; Hand gestures; Body language. Messages can also be sent through sign language, Braille, text messaging, written communication etc. When working in a Health and Social caring environment, it is highly important to communicate effectively so you and your patient have a good understanding of what is being said to each other and also, so you can build a strong relationship with your client/ patient. Sometimes it may not be just the patient you have to communicate with, you may also have
Explain how communication affects relationships in the work setting : In care home setting communication occurs with the service users and their fammilies, the management and the directors, the working staff in the home and with outside professionals and visitors. Effective communication is vital for the support worker. The service user and the support worker need to understand each other clearly in order for the service user to receive the best possible care. Successful communication involves the support worker speaking clearly and using phrases and sentences that service users can understand. This also involves the support worker communicating clearly and openly with other members of staff, the manager and other professionals so as to make sure that the best possible care is provided and that this is done so reliably.
This can be anything from communicating with residents and finding out their wishes or needs to talking to doctors, social services and other outside support. It is important that communication is used in situations such as handovers between shifts to find out how the residents have been doing that day or to find out if anything has changed medically with a resident which is important to pass over. 1.3 You can observe the non verbal behaviour displayed, for example facial expression, vocal tone, gesture and body positions, body movements, touch and personal space. These can indicate how the individual is feeling and will also support verbal communication. Being successful in communication with an individual does not only involve an understanding of what they communicate but also requires an understanding of why they communicate.
INTRODUCTION TO COMMUNICATION IN HEALTH, SOCIAL CARE OR CYP’S SETTINGS 1. Communication is important in working settings in order to build a relationship between the health carer and patience. As a professional health worker, there is the need communicate in a work setting because of factors like: different cultural backgrounds, language, self-confidence, level of learning abilities that exist between different patience and different health carers in order to figure out the communication barriers as the result of these cultural differences and find solutions to those barriers. It is important to observe an individual’s reaction when communicating with them because different cultural group of people have different ways of doing things. For example in religions like Islamic religion, women do not talk to people whom they are not related to and a female patience perhaps might be a victim in a case of being treated by a male health carer.
Effective communication and interpersonal interaction in health and social care Communication is an important role in health and social care settings, it allows room for positive relationships and the sharing of information to be done correctly and privately. Communication can be verbal or non-verbal, in this assignment I’m going to identify a range of contexts where communication is essential. One to one communication is two people commuting, this can be formal, informal, by email, etc. For example a care worker must be formal to a patient, but when they get to know them very well, it can turn into informal communication. One to one communication is only effective when listening skills, questioning skills and information-giving skills are present.
When lives are in someone’s hands effective communication is a must in healthcare. The importance of ever relationship whether it’s personal or professional relies on a person’s ability to communicate. The four basic elements of effective communication are sender, receiver, message, and feedback. The first element is sender/receiver which is a transceiver by speaking to someone and receiving nonverbal feedback. The second element is message which is an idea, thought, feeling, or opinion to be communicated.
They are different forms of communication available for example one to one, group, formal, informal, verbal, oral and so on. Communication between care providers and care users Health care professionals can communicate with service users frequently in a variety of ways. These could could be formal or informal. If communication is not understood by the the service user it can make them feel as though their concerns are not being treated properly and that they are not receiving the quality of treatment they would like. Therefore it is absolutely essential that the the communication between care providers and receivers is of good quality.
Verbal communication is what we say and how we say it and non-verbal communication is how we communicate without speech, body language is an example. It is very important that both effective communication and interpersonal skills are maintained and used in health and social care settings. Professionals need to be able to communicate effectively with their service users as they have a duty to protect and care for their clients. To run a successful health and social care practice it is essential that there is good communication between employers, employees and service users. Employers and employees especially need to be able to effectively communicate with their service users so they can fulfil their needs, for example: a service user that is deaf may be hungry but she cannot verbally communicate with you to say she is, an
This helps reduce the possibility of mistakes being made in the service users care and ensuring the correct care is given. It is important to work as a team with your colleagues, so that you all work to achieve the same goals and results. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them It is important to observe the service users reactions when communicating as it informs me as to how they are feeling at the time. They may be upset, or confused, and not understanding what is being said and need comfort and reassurance, they may be angry, and need time to "cool down". As a care worker, it is my responsibility to
Effective communication between patients and healthcare providers is a critical element to quality healthcare” (Healthcare Communication). Effective communication is essential when speaking with patients, other health care professionals, and families. According to Arnold and Boggs (2011), “Therapeutic communication is the primary means through which nurse and client exchange information about health matters, plan treatment approaches, reach