In a social care environment which you are familiar describe in detail a recent change initiative and its outcome. Briefly describe each of the leadership approaches covered in this course and then give your detailed opinion on which leadership approach is most suitable to drive such a change initiative in a social care environment. | | “The National Standards for Residential Services for Adults with Disabilities apply to residential and residential respite services across disability sectors in Ireland, whether they are run by public, private or voluntary bodies or organisations” (HIQA, People with Disabilities, 2013). This essay will describe in detail the recent change initiative of the introduction of the HIQA National Standards in a residential service for adults with disabilities. The outcomes of the implementation of these HIQA standards will also be discussed.
Duty of Candour (for Incident Reporting Policy) Duty of Candour The new Duty of Candour [Health and Social Care Act 2008 (Regulated Activities) Regulations 2014] Background The Duty of Candour Regulation comes into force in respect of Adult Social Care Providers from 1st April 2015 and places a requirement on all providers of adult social care to be open with service users (and other relevant persons) when things go wrong. There is a general duty under the regulation on providers to be open and transparent with service users about their care and/or treatment as well as a more specific and detailed duty to notify and provide “reasonable support” to a service user (or, in certain circumstances, a person acting on their behalf) where any
In England, the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers is overseen by Skills for Health and Skills for Care. www.skillsforhealth.org.uk/code-of-conduct The Code of Conduct for Healthcare Support Workers and Adult Social Care Workers includes the following principles: Be accountable by making sure you can answer for your actions or omissions Promote and uphold the privacy, dignity, rights, health and wellbeing of people who use health and social care services and their carers at all times Work in collaboration with your colleagues to ensure the delivery of high quality, safe and compassionate healthcare, care and support Communicate in an open, and effective way to promote the health, safety and wellbeing of people who use health and social care services and their carers Respect a person’s right to confidentiality. THE CARE CERTIFICATE WORKBOOK STANDARD 4 5 Strive to improve the quality of healthcare, care and support through
The Care Quality Commission regulates, inspects and reviews all adult social care services in the public, private and voluntary sectors in England. The Essential Standards for Quality and Safety – From 1 October 2010, every health and adult social care service in England is legally responsible for making sure it meets new essential standards of quality and safety. Providers must show that they are meeting essential standards as part of the new registration system which focusses on people rather than policies, on outcomes rather than systems. The essential standards relate to important aspects of care such as involvement and information for people, personalised care and treatment (bespoke to the individual), safety and safeguarding. The CQC continuously monitor compliance with essential standards as part of a more dynamic, responsive, robust system of regulation accompanied by new enforcement
CT308 Understand Health and Safety in Social Care settings Understand the different responsibilities relating to health and safety in social care settings Legislation that relates to health and safety in social care settings are generally covered by the Health and Safety at Work Act 1974. This act is the ‘umbrella’ that has been updated and supplemented by all the regulations and guidelines which extend it, support it or explain it. The regulations most likely to affect my workplace are: Manual Handling Regulations 1992(amended 2002) - sets out requirements for manual handling and moving and handling of people. Control of Substances Hazardous to Health regulations 2002 (COSHH) - requires employers to control substances that could cause harm. Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (amended 2008) RIDDOR - sets out what needs to be reported.
There are a number of national organisations that have complaints procedures. It is important that any complaint is made as soon as possible and within 12 months of the event happening. Complaints can be made directly to the service in question or to the local Primary Care Trust that commissioned the care. 4.1 Describe how to maintain privacy and dignity when providing persona support for intimate care to an individual with dementia Maintaining dignity and privacy is extremely important for an individual, especially when intimate care is being provided. To provide dignity, the carer worker needs to demonstrate respect, valuing the person’s uniqueness and upholding privacy at all times so that the individual cannot be observed by others.
For example a social worker may have an overview of all the agencies involved with a service user and may be better able to access a holistic view of the provision and to oversee all the information. The No Secrets (2000) document is critical because it lays out the basic rules of contact and behaviour with and towards service users highlighting important issues such as informed consent .The document may be accessed on https://www.gov.uk/government/publications/no-secrets-guidance-on-protecting-vulnerable-adults-in-care 3.2 identify ways of working that can help improve
Unit 4222-332 Support individuals at the end of life (HSC3048) Outcome 1 Understand the requirements of legislation and agreed ways of working to protect the rights of individuals at the end of life 1. outline legal requirements and agreed ways of working designed to protect the rights of individuals in end of life care The Department of Health’s 2008 End of Life Care Strategy, provides a comprehensive framework aimed at promoting high quality care for all adults approaching the end of life in all care settings in England. It sets out what adults reaching the end of their lives, and their carers can expect from the services provided to them and one of the key aims is to ensure as far as possible their needs and preferences for future
It was introduced in April 1991 and quickly became one of the main features in the involvement, intervention and treatment of people with a mental disorder. Mental health providers were required to work with social services to coordinate care programmes for individuals in psychiatric hospitals who were about to be discharge under section 117 of the Mental health Act 1983 and also for people who were accepted by specialist psychiatric services. The review of the CPA was also designed to integrate it with care management in mental health. The multi – agencies structure was conceived to circumvent case such as Christopher Clunis, where dissimilar professionals’ assessments lead to mis – interpretations and mis – diagnosis. The CPA develop four key points such as assessment, care plan, a key worker and a review based upon four different levels, the minimum intervention, more complex intervention, fully multi – disciplinary and the supervision review.
THE ROLE OF THE CARE AND SOCIAL SERVICES INSPECTORATE IN WALES (CSSIW) ‘In Safe Hands’ guidance Third supplement November 2009 IN SAFE HANDS – THE ROLE OF CARE AND SOCIAL SERVICES INSPECTORATE WALES This document updates previous guidance and sets out the roles and responsibilities of CSSIW in relation to other statutory bodies including local authorities who have the lead role in coordinating the development of local policies and procedures in adult protection. 1 Principles 1.1 It is recognised that safeguarding vulnerable people is a fundamental concern of statutory agencies and partners in care. CSSIW is committed to working together with others to encourage quality services which promote and protect vulnerable adults. 1.2 CSSIW considers the robustness of the structures and processes that are in place to prevent abuse both through its review of local authority arrangements for adult protection and through the inspections it undertakes of regulated services. 1.3 CSSIW acknowledges that individuals who receive social care services can be vulnerable and may be susceptible to abuse.