Nivea Case Study Questions

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Questions 1. What is a consumer-led product? A consumer-led product is a product that responds to the needs of consumers in the market. 2. NIVEA does market research, what are the two types of research? - Qualitative research: A method of advertising research that emphasizes the quality of meaning in consumer perceptions and attitudes; for example, in-depth interviews and focus groups. - Quantitative research: A method of advertising research that emphasizes measurement of incidence of consumer trends within a population. 3. What are the advantages and disadvantages of both types of research and give examples? 4. What is the difference between a niche market and a mass market? A niche market is a focused, targetable portion of a market whereas a mass market refers to a broad, non-targeted demographic. 5. A product can either be market-orientated or product-orientated, which of the two types of product has NIVEA adopted? 6. What is the difference between a product range and a product mix? A product range is a full list of products offered by a company whereas a product mix is the variety of distinct product lines and items manufactured or distributed by an organization. 7. Using this case study and NIVEA’s website, draw up a product mix, product range table. 8. It has been said that no matter how good the product is, if no one knows about it then no one will buy it, to what extent do you think this is true? I think it’s totally true. 9. NIVEA has various promotional processes available to it, what are they and how might they be used? Above the line: a promotion method which is directly paid for. Nivea can promote their products on TV or by news paper advertising. Below the line: use of indirect promotional methods such as public relations. Nivea can launch their products to a wide audience at events or

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