Ncell Essay

2344 WordsJun 20, 201310 Pages
INTRODUCTION NCELL is a privately owned GSM mobile operator in Nepal which was established in 2004A.D. It was previously known as Spice Nepal Private Ltd. The license was issued by Nepal Telecommunications Authority to operate GSM mobile services, both Post-Paid and Pre-Paid in the country, and commercially launched its services on September 17, 2005 in Kathmandu and its vicinity. It is a Group of Telesonera European Company. The CEO of this company is osman turan. It is the first private company to operate GSM services in telecommunications sector of Nepal with the brand name “MERO MOBILE,” which was re-branded as Ncell in 12 March 2010. It provides fixed- line and mobile telephony, broadband and fixed lined internet service , IT and network services to their customers. It broke the monopoly held by the then state-owned, now public telecommunication company, Nepal Telecom by building a new arena in cellular telephony services. The company is now owned in 80% by Swedish/Finnish TeliaSonera Holdings.[2] Ncell is the largest ISP in Nepal with a subscriber base of more than 1.9 million users.[3] They had seven million mobile subscribers in early 2012. Today, 75 out of the 75 districts of Nepal are covered with Ncell. It is gradually expanding its network coverage in various urban, semi-urban and rural areas of the country. In many places, Ncell has been providing services to the subscribers by installing and using satellite equipments and network. Ncell is providing services to the subscribers via its huge distribution network along with its 45 Customer Care Centers. It is gradually opening new customer care centers in different parts of Nepal where Ncell has extended its networks. Along with a big distribution channel, it owned customer care centers and call center, and is providing all types of services. FACTS: In March 2010, Mero Mobile rebranded to Ncell,

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