Mr Marcus Reacord

310 Words2 Pages
Knowledge questions – unit 202 1.1 Explain the purpose and benefits of continuously improving own performance in a business environment. This improves the quality of my work which in turn proves that I am capable of further responsibility such as managing the budget. More experience and responsibility could be useful in gaining future job roles. 1.2 Explain the purpose and value of encouraging and accepting feedback from others. The purpose of feedback is to let me know what I am doing is correct or indeed incorrect as the case may be sometimes. It’s as useful to know you are doing things well and in the fashion expected as well as the areas that require amendment or improvement. 1.3 Describe ways of evaluating own work. I regularly ask the managing director and the college’s feedback regarding my work performance. Also although I find it hard to self-critique I try to note my own weaknesses and improve upon them, seeking training if necessary. 1.4 Explain the purpose and benefits of trying out possible improvements to own work. It is important to test out all possible improvements to make sure the method I finally choose to do the task in hand is the best and most appropriate. 1.5 Evaluate how learning and development can improve own work, benefit Diamond Home Support, and further own career. Learning and development will improve my own work as it brings new skills to light and should give me a better understanding of what I am doing. Through picking up new skills, I could realize I am better able to do a job I previously felt under-qualified for, thus identifying new career options both internally and externally. It could benefit Diamond Home Support as it means that I am better qualified and should have a better understanding of my job
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