Mr Jelili Essay

261 Words2 Pages
Outcomes | Assessment requirements | | To achieve each outcome a learner must demonstrate the ability to: | L1. Be able to explore howcommunication skills areused in health and social care | 1.1 Apply relevant theories of communication to health and social care settings. | | 1.2 Use communication skills in a health and social care settings. | | 1.3 Review methods of dealing with inappropriate interpersonal communication between individuals in health and social care settings | | 1.4 Analyse the use of strategies to support users of health and social care services with specific communication needs in health and social care settings. | L2. Understand how variousfactors influence thecommunication process inhealth and social care | 2.1 Explain how communication process is influenced by values and cultural factors in health and social care settings. | | 2.2 Explain how legislation, charters and codes of practice impact on the communication process in health and social care settings. | | 2.3 Analyse the effectiveness of organisational systems and policies in promoting good practice in communication health and social care settings. | | 2.4 Suggest ways of improving the communication process in a health and social care setting | L3. Be able to explore the use of information andcommunication technology(ICT) in health and social care | 3.1 Access and use standard ICT software packages to support work in health and social care settings. | | 3.2 Analyse the benefits of using ICT in health and social care settings for users of services, care workers and care organizations. | | 3.3 Analyse how legal considerations in the use of ICT impact on health and social care settings.

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