Motivation of Starbucks

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Theory of motivation in Starbucks Company Motivation can be defined in several ways. Motivation is an internal energy which helps a person accomplishes a goal in an organization. It is the key factor of an organization. In order for an organization to achieve a higher level of productivity, managers play a very important role to his or her employee’s motivation. Motivation is a vital factor for business in the production process. Laborers are not machines, and they cannot always do the same task with equal passion. The chief executive officer of Starbucks Corporation, Howard Schultz, considers that the reason for success in Starbucks is not coffee but employees. He strongly believes that the spirit of Starbucks is employees and feels honored about the value of Starbucks employees. Starbucks has offers an interactive structure that makes personnel throws themselves into their job. There are three motivational methods that can be used within Starbucks Company which is equity theory, expectancy theory, and goal setting. Within any organization different employees need to have different motivational methods. Employee motivational methods can be either positive or negative. The equity theory was established by John Stacey Adams in 1963. Adams’ Equity Theory is an acknowledgement of unpredictable factors that involve an employees’ evaluation of his or her affiliation with his or her employer. Equity means satisfaction of an individual based on how “fair” they are treated by their employers during their work. In other words an employee must feel that they are treated fairly in order to have proper motivation and satisfaction. Starbucks usually consider their employees not just employees but also “partners” of their business. In other words, Starbucks ways of treating their employees as partners are through giving enough training and education and providing generous

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